Sales Development Representative (2 Years Contract/Central/Up to $6000)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

PERSOL Singapore Pte. Ltd. is seeking a Sales Development Representative to support the sales team by building market outreach, developing customer relationships, and identifying new opportunities for Enterprise Networks in Southeast Asia.

You will conduct market research, initiate contact with prospects, qualify opportunities, and collaborate on value propositions and demonstrations, while tracking activities in the CRM. This role requires travel and strong communication skills.

Qualifications

• Understanding of customer drivers, market trends, and sales processes.
• 1-3 years of relevant experience.
• Bachelor's degree in Business/Marketing/Mass Communications.

Responsibilities

• Prospect: identify potential customers from banks and financial institutions.
• Outreach: initiate contact with prospects through various channels.
• Qualification: assess buying interest, needs, timelines, and roles.
• Presentation: work with sales to structure value propositions and product demos.
• Relationship building: nurture early-stage buyers and answer queries.
• Performance tracking: log sales activities in CRM (SFDC).

Skills

Communication skills

Interpersonal skills

Market research

Travel willingness

Team collaboration

Education

Bachelor's degree

Job description

PURPOSE STATEMENT

The position of Sales Development Representative is to support the sales team by

• Building and organizing market outreach
• Developing customer relationships
• Identifying new opportunities for Enterprise Networks in the assigned regions (S.E Asia)

PRINCIPAL ACCOUNTABILITIES

• Prospect

  Conduct market research to identify potential customers from the large banks and financial institutions that value passive optical connectivity as a strategic asset for data center networking application.

• Outreach

  Initiate contact with prospects through various channels.

• Qualification

  Evaluate the customer buying interests, assessment of customer's needs, project implementation timeline and roles within their organizations.

• Presentation

  Collaborate with the sales team to structure value propositions and to organize product demo, proof of concept etc.

• Relationship building

  Nurture and maintain relationships with customers who are at the early stage of buying cycle, providing additional information, and addressing queries when arise.

• Performance tracking

  Track and maintain all sales activities and stages in CRM (SFDC).

ADDITIONAL INFORMATION

i) Context/Environment:

The SDR works in a dynamic environment and requires analytical and innovative mindsets. The incumbent also works in a marketplace comprising customers with diverse cultures and multiple personalities. It is thus important for the incumbent to possess not only strong interpersonal skills, but also to be culturally sensitive and possess the skills to manage a complex mix of customers externally and internally. The person has a role in helping to increase the Company's market position as well as helps build customer loyalty.

ii) Knowledge, Skills & Experience Required:

• Understanding of customer business drivers, market trends, and the sales process to effectively qualify opportunities and prioritize efforts
• Willingness to travel frequently at short notice.
• 1-3years' experience in relevant role.
• A university degree in Business/Marketing/Mass Communications.

iii) Freedom To Act

Works under general supervision.

Follows established procedures.

Work is reviewed for soundness of judgement and overall adequacy.

Proposes changes to supervisor and team members.

iv) Key Success Factors

• Excellent communication skills at all levels with both internal and external customers.
• Disciplined approach to customer service management and procedures in line with the Organization's Optical communication's policies and procedures.
• Strong innovative skills with ability to understand market requirements and develop appropriate solutions in line with sales and business objectives.
• Ability to work on multiple tasks with limited supervision.
• Display social maturity and willingness to handle extraordinary workload.

v) Working Relationships

Internal :

• Internal customer service, sales personnel & Application Engineers.
• Colleagues of other functions.

External :

• Customers, distributors, consultants, end users, vendors