Sales Development Representative

CSG SOFTWARE PTE. LTD.; Singapore; On-site; SGD 38,000 - 70,000; Full time

Benefits offered by this job

Base salary + commission

Flexible hours

B2B software exposure

Mentorship program

Career progression

Job summary

CSG SOFTWARE PTE. LTD. is seeking a motivated Sales Development Representative to drive outbound prospecting, generate qualified leads, and grow the sales pipeline in Singapore.

You will handle outbound calls, set appointments, and coordinate product demonstrations, while tracking activities in MS Dynamics CRM. Prior experience in construction or manufacturing is a plus but not required. This role offers KPI-based rewards, flexible hours, and opportunities to advance into business development or

Qualifications

• Diploma or degree in business, sales, marketing or related field.
• 1 year or less experience welcome to apply.
• Sales experience in construction or manufacturing is a plus but not required.
• Comfortable with outbound calling, appointment setting and customer engagement.

Responsibilities

• Outbound prospecting and lead generation to identify opportunities.
• Schedule meetings, product demonstrations, and discovery sessions.
• Maintain a healthy sales pipeline with follow-ups and tracking.
• Update CRM with customer interactions, activities and next actions.
• Aim to achieve KPI targets for outbound calls, appointments and pipeline value.

Skills

Outbound calling

Communication

Time management

Interpersonal skills

Education

Diploma or Degree in Business/Sales/Marketing

Tools

MS Dynamics CRM

Job description

About the Role

We are seeking a motivated and driven Sales Development Representative to support our business growth through outbound prospecting, lead generation, and pipeline development.

This role is ideal for someone who enjoys speaking with customers, building opportunities through proactive outreach, and is motivated by KPI achievement and commission earnings. Prior sales experience in the construction or manufacturing industry is advantageous, but not required.

Candidates with 1 year or less of experience are welcome to apply, provided they demonstrate a positive attitude, strong communication skills, and willingness to learn.

Key Responsibilities

Outbound Prospecting & Lead Generation

• Conduct outbound calls to prospective customers to introduce company solutions and identify business opportunities
• Perform proactive outreach to generate qualified leads and create new pipeline opportunities

Appointment Setting &Follow-Up

• Arrange meetings, product demonstrations, and discovery sessions for the sales team
• Conduct timely follow-ups with prospects to maintain engagement and progression

Pipeline Management

• Maintain a healthy and organized sales pipeline through structured follow-ups and opportunity tracking
• Support lead nurturing activities to increase conversion opportunities

CRM Management

• Accurately update customer interactions, activities, and opportunities in Microsoft Dynamics (MS Dynamics CRM)
• Ensure proper documentation and maintenance of pipeline stages and next actions

KPI Achievement

Work towards and achieve KPIs relating to:

• Outbound call activities
• Appointments secured
• Qualified leads generated
• Pipeline value created
• Conversion Support
  

Requirements

• Diploma, or Degree in Business, Sales, Marketing, or related disciplines
• 1 year or less experience is welcome to apply
• Prior sales experience in construction or manufacturing sectors is a plus, but not required
• Comfortable with outbound calling, appointment setting, and customer engagement
• Highly motivated to achieve sales targets and KPI performance
• Strong self time management and prioritization skills
• Organized and meticulous in follow-ups and activity tracking
• Comfortable using CRM systems (Microsoft Dynamics experience is a plus)
• Strong communication and interpersonal skills

What We Offer

• Competitive basic salary + commission + KPI incentives
• Flexible working hours arrangement
• Exposure to enterprise software and B2B sales environments
• Training and mentorship opportunities
• Career progression into Business Development or Account Management roles