Sales Coordinator

SONIC MAX PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

SONIC MAX PTE. LTD. in Singapore seeks a Sales Coordinator to support the sales team, process orders, inform customers of delays, and help ensure a smooth after-sales experience.

The role requires friendly, highly organized individuals who can manage schedules and maintain strong customer relations. You will handle emails and phone orders, coordinate installation schedules with clients, and stay informed about the company’s services and products.

Qualifications

• Friendly and customer-oriented
• Strong organizational skills and attention to detail
• Excellent communication and teamwork abilities

Responsibilities

• Support sales team by completing orders and informing customers of delays and delivery dates
• Attend essential sales training meetings and learn company services and products
• Monitor and organize inventory while tracking new services and products for sale
• Respond to emails promptly and handle orders by phone to boost customer satisfaction
• Coordinate and arrange installation schedules with customers
• Maintain active communication with sales representatives to ensure orders are processed promptly

Skills

Friendly

Highly organized

Excellent communication

Job description

As a sales coordinator, you manage sales teams and facilitate communication between sales colleagues. You are in charge of achieving sales goals and maintaining positive customer relations. In a sales coordinator position, it is also your job to help customers have a good after sales experience. Sales coordinators need to be friendly and highly organized. You'll spend a lot of time on administrative tasks such as managing schedules and ensuring customer satisfaction.

Responsibilities for Sales Coordinator

• Support sales team by completing orders and keeping customers informed of delays and delivery dates.
• Attend essential sales training meetings and develop an understanding of all the company's services and products.
• Monitor and organize inventory while effectively tracking new services and products for sale.
• Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.
• Coordinating and arranging installation schedules with customers.
• Establish active communication and engagement with sales representatives to ensure that orders are processed promptly.