Sales Coordinator

SHANGRI-LA HOTEL LIMITED; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Shangri-La Singapore is seeking a proactive Sales Coordinator to join our team. You'll provide administrative support to the Sales department and help manage client relationships. This role requires a Diploma in Business or Hospitality and 1–2 years of experience in Sales Administration or Business Development, preferably in hospitality.

Strong organizational and communication skills are essential. You will prepare proposals, update systems, handle inquiries, and assist with site inspections and

Qualifications

• Diploma in Business, Hospitality, or related field.
• 1–2 years of experience in Sales Administration or Business Development, preferably in hospitality.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide comprehensive administrative support to the Sales team, ensuring accuracy and efficiency in all tasks.
• Maintain and update systems, filing, and reporting tools to keep information current and organized.
• Prepare detailed reports on sales activities, including client appointments, presentations, and familiarization trips.
• Manage and update sales contact lists, reports, and account information in systems.
• Respond promptly and professionally to customer inquiries.
• Qualify incoming leads to identify potential revenue opportunities.
• Prepare proposals and contracts, and assist with follow-up communications.
• Support completion of RFPs and participate in client events, site inspections, and promotional activities.

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Teamwork

Independent work

Education

Diploma in Business or Hospitality

Job description

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure.It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sales Coordinator, to join our team!

Responsibilities:

• Provide comprehensive administrative support to the Sales team, ensuring accuracy and efficiency in all tasks.

• Maintain and update systems, filing, and reporting tools to keep information current and organized.

• Prepare detailed reports on sales activities, including client appointments, presentations, and familiarization trips.

• Manage and update sales contact lists, reports, and account information in systems.

• Respond promptly and professionally to customer inquiries.

• Qualify incoming leads to identify potential revenue opportunities.

• Prepare proposals and contracts, and assist with follow-up communications.

• Support completion of RFPs and participate in client events, site inspections, and promotional activities.

What We’re Looking For

• Diploma in Business, Hospitality, or related field.

• Minimum 1–2 years of experience in Sales Administration or Business Development, preferably in hospitality.

• Strong organisational skills and attention to detail.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

Find your Shangri-La at Shangri-La.