Sales Coordinator

Shangri-La Group; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Shangri-La Singapore is seeking a Sales Coordinator to join our team. The role focuses on generating and automating management reports, supporting training, and providing market data to help achieve hotel sales targets.

The ideal candidate has experience in sales, excellent communication skills, and strong organizational abilities to thrive in a fast-paced hospitality environment.

Qualifications

• Prior experience in sales, preferably in hospitality.
• Excellent communication and interpersonal skills to build strong relationships.
• Strong organizational and multitasking abilities; able to manage multiple projects.

Responsibilities

• Produce required reports for management on goal setting, incentive plans, budgets and audits.
• Automate reports where possible; minimize manual intervention.
• Assist with department training.
• Collect and report market and competitive data as needed.
• Help implement SOPs to improve automation and efficiency.
• Collaborate with Shangri-La Singapore sales teams to support achieving hotel sales targets.

Skills

Sales experience

Communication

Organization

Teamwork

Job description

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sales Coordinator to join our team!

Key Responsibilities

• Produces required reports for the management of goal setting, incentive plans, budget and audits.
• Responsible for the production of all reports ensuring that, where possible, these are fully automated or require minimal manual intervention.
• Assist with the preparation of all training for the department.
• Assist with the collection and reporting of market and competitive data as necessary.
• Assist with the implementation of standard operating procedures and associated training to improve automation and process efficiencies.
• Works closely with the Shangri-La Singapore sales teams in order to assist with the achievement of overall sales targets for the hotels.

Requirements

• Prior experience in sales, preferably within the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
• Strong organizational and multitasking abilities, capable of handling multiple projects simultaneously.
• Ability to work independently and as part of a team, adapting to a fast-paced and dynamic work environment.

Find your Shangri-La at Shangri-La.

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