Sales Coordinator

Techno Fibre (S) Pte Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Techno Fibre (S) Pte Ltd is seeking a Sales Operations Specialist to deepen understanding of the sales system and drive pipeline management. You will support sales colleagues, optimize data usage, and contribute to reviews of sales performance indicators.

The role focuses on creating dashboards, improving data quality, and providing actionable recommendations to enhance regional pipeline management and business planning.

Qualifications

• Strong understanding of sales processes, bid and pipeline management.
• Ability to extract insights from customer and regional data.
• Experience coaching sales teams on system use.
• Ability to translate win/loss data into actionable recommendations.

Responsibilities

• Maintain an in-depth understanding of the sales system, its functionality and acceptable uses.
• Provide sales process, bid and pipeline management subject matter expertise, contributing to the production of effective bid proposals in line with customer requirements.
• Provide support and advice to sales colleagues, equipping them to get the most out of available data and data management systems.
• Work collaboratively to understand and resolve user issues that may affect the quality or availability of up-to-date customer information in the system.
• Contribute to reviewing existing Sales operations performance indicators, generating new ideas in support of driving continuous improvement in sales performance and management processes.
• Creates effective dashboards for tracking and managing pipeline progress.

Skills

Sales analytics

Data interpretation

Tools

CRM systems

Sales dashboards

Job description

• Maintain an in-depth understanding of the sales system, its
• functionality and acceptable uses
• Provide sales process, bid and pipeline management subject matter
• expertise, contributing to the production of effective bid proposals in
• line with customer requirements
• Provide support and advice to sales colleagues, equipping them to
• get the most out of available data and data management systems,
• including preparing for internal and external reviews and developing
• customer, geographic or sector insight
• Work collaboratively to understand and resolve user issues that may
• affect the quality or availability of up-to-date customer information in
• the system
• Contribute to reviewing existing Sales operations performance
• indicators, generating new ideas in support of driving continuous
• improvement in sales performance and management processes.
• Creates effective dashboards for tracking and managing pipeline
• progress
• Monitor the quality and integrity of data to identify common
• performance themes, using these as the basis for communication
• and advice to sales colleagues to improve regional pipeline
• management, identifying and tackling instances of non-compliance
• Provide coaching support to drive increased access and use of sales
• systems and supports sales colleagues to prepare effectively for
• business and account reviews
• Use win/loss information to analyse deals and make opportunity /
• customer level recommendations for improved pipeline success and
• drive effective business planning and reporting, making
• recommendations for improvement
• Provides Heads of Sales with win rates, outcomes and actions to
• support them in understanding current and driving future sales
• performance
• Support implementation activity for improvement or transformation
• initiatives
• Prioritise own workflow to ensure timely delivery of compliant and
• commercially sound bids