Sales Operations & Support Lead Coordinator

Vertiv Co; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Vertiv Co is seeking a Sales Support Specialist in Singapore to bolster the Sales team from pre-sales to post-sales, handling bid support, order processing, and local marketing activities. The role demands strong organization and the ability to manage complex tasks.

You will collaborate with finance, logistics, and project teams to ensure smooth order fulfillment and accurate documentation. Strong CRM and Excel skills are essential for success.

Qualifications

• Bachelor's degree or Diploma in Business Administration, Marketing, or related field.
• Minimum of 2 years in sales operations, support or administrative role.
• Excellent communication and interpersonal skills; ability to work with cross-functional teams.
• Proficiency in CRM software and Microsoft Office Suite (especially Excel).
• Strong analytical skills and ability to interpret sales data.

Responsibilities

• Assist the Key Account team with sales administrative tasks to ensure efficient operations.
• Support pre-sales activities, including preparing sales materials and engagement materials.
• Assist in the preparation and submission of bids and proposals, including tracking and filing.
• Manage order processing and drive approval, including eOPF entry and submission.
• Collaborate with finance, logistics, project and sales to ensure seamless order fulfillment.
• Provide stock requisition support and assist in the pre-production process.
• Support sales events, trade shows, and customer visits; assist with customer appreciation programs.
• Ensure compliance with internal policies, pricing guidelines, and approval processes.

Skills

Organizational Skills

Multitasking

Communication Skills

Cross-functional teamwork

CRM proficiency

MS Excel

Education

Bachelor's degree or Diploma in Business Administration/Marketing

Tools

CRM software

Microsoft Excel

Job description

Job Summary

We are seeking a resourceful and dedicated Sales Support Specialist to join our team. The ideal candidate will support the Sales team in various sales administrative activities, from pre-sales to post-sales. This role is crucial in ensuring smooth sales operations and providing valuable support in bid support, order processing, and local sales & marketing activities. The candidate must be able to manage complex tasks and be highly organized.

Job Description

We are seeking a resourceful and dedicated Sales Support Specialist to join our team. The ideal candidate will support the Sales team in various sales administrative activities, from pre-sales to post-sales. This role is crucial in ensuring smooth sales operations and providing valuable support in bid support, order processing, and local sales & marketing activities. The candidate must be able to manage complex tasks and be highly organized.

Key Responsibilities

• Assist the Key Account team with sales administrative tasks, ensuring efficient and effective sales operations.
• Support pre-sales activities, including preparing sales materials, supporting key engagement activities material preparation.
• Assist in the preparation and submission of bids and proposals, including bid bond application, preparation of materials, reviewing bid submittals and tracking all submission and filing.
• Manage order processing and drive approval of order processing including eOPF entry and submission.
• Collaborate with other departments, such as finance, logistics, project and sales to ensure seamless order fulfillment.
• Support in stock requisition, pre-production process.
• Provide administrative support for sales events, trade shows, and customer visits and customer appreciation programme.
• Ensure compliance with internal policies, pricing guidelines, and approval processes.

Qualifications

• Bachelor's degree or Diploma in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in sales operations, support or administrative role.
• Strong organizational and multitasking skills, manage priorities, with attention to detail.
• Excellent communication and interpersonal skills and ability to work with cross-functional teams.
• Proficiency in CRM software and Microsoft Office Suite (especially Excel).
• Ability to work independently and as part of a team.
• Strong analytical skills and the ability to interpret sales data.
• Resourceful and dedicated, with the ability to manage complex tasks efficiently.
• Highly organized and able to prioritize tasks effectively.
• Customer-focused mindset with a proactive approach to problem-solving.