Sales Associate (Travel Retail)

Sincere Watch Limited; Singapore; On-site; SGD 22,000 - 29,000; Part time

Job summary

Sincere Watch Limited is seeking a Sales Associate for the Time Emporium at Changi Airport on a short-term contract (3–6 months). You will demonstrate product knowledge, deliver exceptional customer experiences, and support daily boutique operations.

Requirements include at least 2 years in retail (luxury preferred), willingness to work weekend/public holidays, and strong interpersonal skills to build client relationships and ensure high levels of service.

Qualifications

• Minimum 2 years of relevant work experience in the retail industry, preferably in luxury retailing.
• Able to commit to retail hours and willing to work on weekends and Public Holidays.
• Excellent interpersonal and communication skills.

Responsibilities

• Demonstrate knowledge of products along with basic selling skills and recommendations
• Manage client relationships and satisfaction through excellent sales and after-sales service
• Ensure the shop floor is maintained to a high standard at all times
• Build and develop a client database and maintain good relationships with clients
• Responsible for stock management and boutique maintenance
• Support team members in administrative duties such as updating of stock count & traffic count reports
• Processing of credit card & cash payments
• Update of after-sales records/transactions into the system
• Ensure strict adherence to all retail standard operating procedures
• Any other adhoc duties as assigned

Skills

Customer service

Interpersonal skills

Retail experience

Job description

We are looking for dedicated and skilled professionals to join us as a Sales Associate on short-term contract (3-6 months) in the travel retail sector, delivering exceptional customer experiences at Changi Airport for our Time Emporium brand.

Working Hours:

AM Shift: 0530hrs to 1545hrs

PM Shift: 1400hrs to 0015hrs

*one-way transport will be provided for opening/closing shift

Off Days:

11 off days per calendar month

Responsibilities:

• Demonstrate knowledge of products along with basic selling skills and recommendations
• Manage client relationships and satisfaction through excellent sales and after-sales service
• Ensure the shop floor is maintained to a high standard at all times
• Build and develop a client database and maintain good relationships with clients
• Responsible for stock management and boutique maintenance
• Support team members in administrative duties such as updating of stock count & traffic count reports
• Processing of credit card & cash payments
• Update of after-sales records/transactions into the system
• Ensure strict adherence to all retail standard operating procedures
• Any other adhoc duties as assigned

Requirements:

• Minimum 2 years of relevant work experience in the retail industry, preferably in luxury retailing
• Able to commit to retail hours and willing to work on weekends and Public Holidays
• Excellent interpersonal and communication skills