Retail Associate – Luxury Fashion

Swift Search Global Pte Ltd; Singapore; On-site; SGD 28,000 - 38,000; Full time

Benefits offered by this job

One Way Transport Provided to Airport

Lux retail and airport experience

Job summary

Swift Search Global Pte Ltd is seeking Retail Associates for a prestigious luxury brand at Changi Airport. You will deliver exceptional service to travellers, recommend products, and contribute to meeting sales targets while handling payments and tax-free transactions.

This role requires enthusiasm for fashion, strong communication, and the ability to thrive in a fast-paced airport environment with rotating shifts, weekends and public holidays.

Qualifications

• Preferably 1–2 years of retail experience, ideally in fashion, leather goods or travel retail.
• Good communication and interpersonal skills.
• Service-oriented, proactive and comfortable in a fast-paced retail environment.
• Interest in luxury fashion and customer service.
• Able to work rotating shifts, weekends and public holidays.
• Able to meet applicable airport security and access requirements.

Responsibilities

• Provide friendly and professional customer service to international travellers.
• Recommend suitable handbags, leather goods, travel accessories and seasonal collections.
• Achieve sales targets through product knowledge and attentive service.
• Share information about new collections, promotions and travel-exclusive products.
• Handle cashiering, payments and tax-free transactions.
• Maintain store displays, cleanliness and visual merchandising standards.
• Assist with stock replenishment, inventory management and daily boutique operations.
• Address customer enquiries and concerns professionally.
• Follow store procedures and airport security requirements.

Skills

Customer service

Sales

Communication

Interpersonal skills

Job description

• Location: Changi Airport
  Employment Type: Full-Time
  Work Schedule: 5 working days per week, rotating shifts

  Job Description

  Join an established international luxury fashion brand at Changi Airport! We are seeking customer-focused Retail Associates who enjoy fashion, sales and delivering excellent service to travellers from around the world.

  Key Responsibilities

  • Provide friendly and professional customer service to international travellers.
  • Recommend suitable handbags, leather goods, travel accessories and seasonal collections.
  • Achieve sales targets through product knowledge and attentive service.
  • Share information about new collections, promotions and travel-exclusive products.
  • Handle cashiering, payments and tax-free transactions.
  • Maintain store displays, cleanliness and visual merchandising standards.
  • Assist with stock replenishment, inventory management and daily boutique operations.
  • Address customer enquiries and concerns professionally.
  • Follow store procedures and airport security requirements.

  Requirements

  • Preferably 1-2 years of retail experience, ideally in fashion, leather goods or travel retail.
  • Good communication and interpersonal skills.
  • Service-oriented, proactive and comfortable in a fast-paced retail environment.
  • Interest in luxury fashion and customer service.
  • Able to work rotating shifts, weekends and public holidays.
  • Able to meet applicable airport security and access requirements.

  Salary & Benefits

  • 5-day work week
  • One Way Transport Provided to Airport
  • Opportunity to gain luxury retail and airport retail experience