Sales Associate - CH Carolina Herrera

CH Carolina Herrera; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

CH Carolina Herrera in Singapore is seeking an energetic fashion retail professional to join our luxury store team. You will deliver outstanding client service, drive sales, and maintain an impeccable store presentation.

The ideal candidate has at least 1 year experience in luxury fashion retail, a passion for fashion, and strong communication and negotiation skills, with a client-focused mindset and results orientation.

Qualifications

• Minimum 1 year experience in fashion retail luxury stores.
• Passion for fashion.
• Orientation to results and client satisfaction.
• Excellent communication and negotiation skills.

Responsibilities

• Providing excellent customer service following the company customer experience protocol.
• Maintaining and developing the store client book (sales after care).
• Replenishing products on the sales floor while respecting merchandising standards.
• Achieving daily and weekly sales targets and KPIs defined by store management.
• Assisting with merchandising and inventory activities.
• Keeping the sales floor and store image neat, organized, clean and stocked.
• Processing transactions accurately and efficiently.
• Complying with all sales-related policies and procedures.

Skills

Communication skills

Negotiation

Customer service

Sales orientation

Job description

Sociedad Textil Lonia (STL) was founded in 1997 with the ambition of establishing a leading company in the fashion industry with a vertically integrated management system dedicated to the design, manufacturing and sale of accessories and ready-to-wear collections. STL owns PG Purificacion Garcia, CH Carolina Herrera and upcoming French luxury style brand.

One of our proud, CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent projects in the industry, CH Carolina Herrera’s immediate success was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance.

Featuring accessories, women’s, men’s and children’s collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle East and Asia.

Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organisation. Our aim is for you to become a part of our project and accomplish your goals by our side.

Responsibilities:

• Providing excellent customer service following the company customer experience protocol
• Maintaining and developing the store Client book (sales after care)
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards
• Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
• Assisting with merchandising and inventory activities.
• Keeping the sales floor and store image neat, organized, clean and stocked
• Processing transactions accurately and efficiently
• Complying with all sales related policies and procedures

Requirements:

• Minimum 1 year experience in fashion retail luxury stores
• Passion for fashion
• Orientation to results and the clients satisfaction
• Excellent communication and negotiation skills

+ Competences:

• Identification with the company
• Interpersonal communication
• Initiative

Equal Opportunity Statement

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals.