Sales Application Engineer (Technical Support | Steam & Boiler Systems)

EA RECRUITMENT PTE LTD; Singapore; On-site; SGD 50,000 - 67,000; Full time

Job summary

EA RECRUITMENT PTE LTD is seeking a technically skilled engineer to support sales with technical solutions for steam and boiler applications. The role involves visiting customers to assess requirements, preparing proposals, and providing post-sale technical support.

The ideal candidate holds a mechanical/chemical/process engineering degree or diploma, with 2–5 years in application engineering or technical sales and experience with steam systems preferred.

Qualifications

• Degree or Diploma in Mechanical Engineering, Chemical Engineering, Process Engineering, or a related field
• 2–5 years of relevant experience in application engineering, technical sales, industrial equipment, or engineering solutions
• Experience with steam systems, boilers, thermal equipment or related industrial applications is preferred

Responsibilities

• Support Sales with technical solutions across customer requirements and proposals
• Solve customer engineering problems by identifying root causes and recommending practical solutions
• Conduct product presentations and training for customers and internal teams
• Coordinate with principals/suppliers on technical matters and quotations
• Support engineering projects from design to delivery, ensuring on-time and within-budget execution
• Maintain records of project information and customer requirements

Skills

Technical sales

Customer communication

Product presentations

Problem solving

Education

Engineering degree / diploma

Job description

• Well Established Company

• Basic $4,500 – $6,000 + Allowances + VB

• Working location:Upper Thomson

• Working Days: Monday - Friday

• Working Hours: 8.30am - 5.30pm

• Must have relevant steam or boiler related experience

Key Responsibilities:

1. Support Sales with Technical Solutions

• Understand customer requirements and recommend suitable products and solutions.

• Work closely with the Sales team to provide technical advice during the sales process.

• Visit customers to understand their applications, systems, and technical challenges.

• Prepare technical proposals, product selections, and recommendations.

• Provide technical support before and after the sale.

• Help the Sales team manage customer expectations and achieve business objectives.

2. Solve Customer Engineering Problems

• Investigate customer technical and process problems.

• Identify the causes of problems and recommend practical solutions.

• Discuss technical issues with customers' engineering, maintenance, and operations teams.

• Suggest improvements that can increase efficiency, reliability, or reduce operating costs.

• Work with the Technical Service Team to implement solutions at customer sites.

• Follow up with customers to ensure the solutions meet their requirements.

3. Conduct Product Presentations & Training

• Prepare and deliver product presentations and technical demonstrations.

• Explain product features, applications, and benefits clearly to customers.

• Conduct product and technical training for customers and internal teams.

• Support exhibitions, seminars, and other technical events when required.

• Assist in preparing technical brochures, presentations, case studies, and other marketing materials.

4. Work with Principals & Suppliers

• Communicate with local and overseas principals and suppliers on technical matters.

• Obtain product information, technical advice, quotations, and alternative solutions.

• Clarify customer requirements and specifications with suppliers.

• Coordinate joint customer visits with principals and the Sales team.

• Build strong working relationships with principals and suppliers.

• Identify suitable new products and suppliers to expand the company's product range.

• Keep up to date with industry trends, new technologies, and competitor products.

5. Support Engineering Projects

• Develop technical solutions from the beginning of a project through completion.

• Work with customers, Sales, Project teams, suppliers, and principals to ensure projects are delivered on time and within budget.

• Participate in technical meetings, site visits, commissioning, and troubleshooting when required.

• Identify potential technical issues early and provide alternative solutions when problems arise.

• Maintain proper records of project information, technical documents, and customer requirements.

• Other ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Mechanical Engineering, Chemical Engineering, Process Engineering, or a related field.

• 2–5 years of relevant experience in application engineering, technical sales, industrial equipment, or engineering solutions.

• Candidates with experience in steam systems, boilers, thermal equipment, or related industrial applications are strongly preferred.