Sales Application Engineer / Steam Specialist #10297

ANRADUS PTE. LTD.; Singapore; On-site; SGD 66,000 - 79,000; Full time

Job summary

ANRADUS PTE. LTD. in Singapore is seeking a Sales Application Engineer / Steam Specialist. The role focuses on engineering solutions, pre-/post-sales support, and close collaboration with the sales team to meet customer requirements.

You'll work on steam systems, steam traps, and related equipment, delivering demonstrations and technical training while coordinating projects to ensure on-time, on-budget delivery. This is a permanent on-site position at Ang Mo Kio.

Qualifications

• Degree in Engineering or related technical field.
• Hands-on experience as a Steam Specialist / Product Specialist.
• Hands-on experience with steam traps, boilers, valves, and related equipment.
• Class 3 Driving license

Responsibilities

• Build strong customer relationships by providing engineering solutions and pre-/post-sales support.
• Collaborate with sales to understand customer requirements and propose suitable products.
• Identify technical issues, troubleshoot, and propose practical energy-saving solutions.
• Engage in technical discussions with customers' engineering teams on process concerns.
• Coordinate with Technical Service Unit to implement engineering solutions and maintain service standards.
• Prepare and deliver product demonstrations, presentations, and technical training.
• Contribute to technical or marketing materials as needed.
• Stay updated on industry trends to identify product improvement opportunities.
• Liaise with principals and suppliers on quotations, specifications, and suitable solutions.
• Source suitable products from local and overseas suppliers to expand product range.
• Support projects from planning to completion, including coordination and issue resolution.
• Ensure on-time delivery within budget and proper documentation.
• Coordinate joint customer visits with Sales and maintain clear communication with stakeholders.

Skills

Steam systems knowledge

Pre-sales support

Customer relationship

Technical demonstrations

Education

Engineering degree

Job description

Job Description

• Industry/ Organization Type: Manufacturing (Valves components)
• Position Title: Sales Application Engineer / Steam Specialist
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Mon - Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $6,500 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Build strong customer relationships by providing engineering solutions, technical advice, and pre-sales and post-sales support.
• Work closely with the sales team to understand customer requirements, recommend suitable products or solutions, and manage customer expectations.
• Support customers by identifying technical issues, troubleshooting problems, and recommending practical and cost-effective solutions.
• Participate in technical discussions with customers’ engineering or maintenance teams to address process, product, or engineering concerns.
• Work with the Technical Service Unit to implement suitable engineering solutions and maintain the company’s service standards.
• Prepare and deliver product demonstrations, sales presentations, and technical training for customers, prospects, and internal teams.
• Support the preparation of technical or marketing materials when required.
• Keep updated on industry trends, market developments, and competitors to identify opportunities for product improvements or new products.
• Liaise and negotiate with principals and suppliers on quotations, technical requirements, specifications, and suitable solutions for customers.
• Source suitable products from reliable local and overseas suppliers to support and expand the company’s product range.
• Support engineering projects from planning to completion, including technical discussions, coordination with customers and suppliers, and resolving unexpected issues.
• Ensure projects are delivered on time and within budget, with all relevant project information properly documented and stored.
• Coordinate joint customer visits with the Sales team and maintain clear communication with customers, suppliers, and principals.

• Degree in Engineering or a related technical field.
• Relevant experience as a Steam Specialist / Product Specialist, with strong knowledge of steam systems and related applications.
• Must have hands-on experience with steam traps and other steam-related products such as boilers, fluid control systems, valves, and related equipment.
• Experience conducting thermal audits and identifying opportunities for energy efficiency or system improvement.
• Possess Class 3 Driving license