Sales Application Engineer | Steam Traps Exp | Diploma in Engineering

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd is seeking a Sales Application Engineer in Singapore to join our technical sales team. You will work at Tagore Industrial Ave, Singapore 787816, collaborating with sales and engineering to tailor steam-trap solutions for customers.

Responsibilities include pre- and post-sales technical support, product demonstrations, training, and coordinating with suppliers and project teams to ensure timely delivery and cost-effective solutions.

Qualifications

• Possess at least a Diploma in Engineering.
• Min 3 years in relevant experience in steam traps and other steam related products like boiler, fluid control systems, etc and experience in thermal audit.

Responsibilities

• Work with the sales team to understand customer requirements and provide pre- and post-sales technical support.
• Act as a trusted technical advisor to customers and recommend suitable engineering solutions.
• Manage customer expectations and address technical or engineering concerns throughout the sales process.
• Develop and recommend practical engineering solutions to address customers' technical and operational challenges.
• Work closely with customers' engineering/maintenance teams and the Technical Service Unit to implement solutions.
• Troubleshoot technical issues and propose alternative solutions where required.
• Maintain service quality in accordance with company standards.
• Conduct product demonstrations and technical sales presentations for customers and prospects.
• Provide technical and product training to internal and external stakeholders.
• Support the development of product and marketing materials when required.
• Monitor industry trends, market activities and competitor developments to identify opportunities for product improvements or new products.
• Source and evaluate reliable local and overseas suppliers.
• Communicate and negotiate with principals and suppliers to obtain cost-effective solutions.
• Liaise between customers and suppliers to clarify technical requirements and specifications.
• Manage engineering projects from initial concept through to completion.
• Coordinate with customers, suppliers and internal project teams to ensure projects are delivered on time and within budget.
• Provide technical support and alternative solutions when issues arise during project execution.
• Ensure all project information and documentation are properly maintained in the company database.

Education

Diploma in Engineering

Job description

Position title :Sales Application Engineer

Location:Tagore Industrial Ave, Singapore 787816 (Upper Thomson)

Working Days:5 days (Mon-Fri)

Working hours: 8:30am - 5:30pm

Salary :$4500 - $6500 (Transport allowance + Mobile Reimbusement)

Responsibilities

1. Sales & Customer Technical Support

• Work with the sales team to understand customer requirements and provide pre- and post-sales technical support.

• Act as a trusted technical advisor to customers and recommend suitable engineering solutions.

• Manage customer expectations and address technical or engineering concerns throughout the sales process.

2.Engineering Solutions & Technical Support

• Develop and recommend practical engineering solutions to address customers' technical and operational challenges.

• Work closely with customers' engineering/maintenance teams and the Technical Service Unit to implement solutions.

• Troubleshoot technical issues and propose alternative solutions where required.

• Maintain service quality in accordance with company standards.

3. Product Presentation & Training

• Conduct product demonstrations and technical sales presentations for customers and prospects.

• Provide technical and product training to internal and external stakeholders.

• Support the development of product and marketing materials when required.

4. Product & Supplier Development

• Monitor industry trends, market activities and competitor developments to identify opportunities for product improvements or new products.

• Source and evaluate reliable local and overseas suppliers.

• Communicate and negotiate with principals and suppliers to obtain cost-effective solutions.

• Liaise between customers and suppliers to clarify technical requirements and specifications.

5. Project Management

• Manage engineering projects from initial concept through to completion.

• Coordinate with customers, suppliers and internal project teams to ensure projects are delivered on time and within budget.

• Provide technical support and alternative solutions when issues arise during project execution.

• Ensure all project information and documentation are properly maintained in the company database.

Requirement

• Possess at least a Diploma in Engineering

• Min 3 years in relevant experience in steam trapsand other steam related products like boiler, fluid control systems, etc and experience in thermal audit.