Sales and Account Management

Concentrix; Singapore; Hybrid; SGD 300,000 - 750,000; Full time

Job summary

Concentrix is seeking an experienced Senior Director, Account Management & Sales to lead and grow a portfolio of enterprise customers across Asia Pacific. You will drive revenue growth, manage strategic client relationships, and win new business with AI, Data & Analytics, CX, and Digital Transformation solutions.

You will work with C-suite executives to deliver transformative programs, expand existing accounts, and ensure long-term profitability across the portfolio.

Qualifications

• 15+ years in enterprise sales, account management, consulting, or technology services.
• Proven track record of managing large enterprise accounts and driving revenue growth.
• Experience selling AI, Data & Analytics, Digital Transformation, CX, Cloud, or Managed Services.
• Strong executive presence with ability to influence C-suite stakeholders.
• Experience leading complex enterprise sales cycles and strategic negotiations.
• Excellent leadership, communication, and stakeholder management skills.

Responsibilities

• Own revenue, profitability, and portfolio growth across APAC.
• Drive new business opportunities and expand existing enterprise accounts.
• Build and manage a strong sales pipeline and accurate forecasts.
• Lead complex proposals, RFPs, and contract negotiations.
• Mentor and develop high-performing sales teams.
• Represent the organization at executive meetings and industry events.

Skills

Executive leadership

Enterprise sales

C-suite influence

Strategic account planning

Job description

We are looking for an experienced Senior Director, Account Management & Sales to lead and grow a portfolio of enterprise customers across Asia Pacific. This role will be responsible for driving revenue growth, managing strategic client relationships, expanding existing accounts, and winning new business.

You will work closely with C-suite executives to deliver AI, Data & Analytics, Customer Experience (CX), Digital Transformation, Managed Services, and Technology Consulting solutions that help clients achieve their business goals.

Key Responsibilities

Sales & Business Growth

• Own revenue, profitability, and portfolio growth targets.
• Drive new business opportunities and expand existing enterprise accounts.
• Build and manage a strong sales pipeline and accurate forecasts.
• Lead complex sales pursuits, proposals, RFPs, and contract negotiations.

Client Relationship Management

• Build trusted relationships with senior executives and C-suite stakeholders.
• Understand customer business priorities and transformation objectives.
• Lead strategic account planning and executive business reviews.

AI & Digital Transformation Solutions

• Position and sell AI, Data & Analytics, CX Transformation, Platform Integration, and Managed Services solutions.
• Partner with clients to design business transformation programs that deliver measurable outcomes.
• Collaborate with solution, consulting, and delivery teams to create value-driven solutions.
• Ensure customer satisfaction, retention, and long-term account growth.
• Identify risks and opportunities within the portfolio and drive improvement plans.
• Maintain accountability for overall portfolio performance and profitability.

Leadership

• Mentor and develop high-performing sales and account management teams.
• Foster a culture of collaboration, innovation, and customer success.
• Represent the organization at executive meetings, industry events, and customer engagements.

Requirements (Must Have)

• 15+ years of experience in enterprise sales, account management, consulting, or technology services.
• Proven track record of managing large enterprise accounts and delivering revenue growth.
• Experience selling AI, Data & Analytics, Digital Transformation, CX, Cloud, or Managed Services solutions.
• Strong executive presence with the ability to influence C-suite stakeholders.
• Experience leading complex enterprise sales cycles and strategic negotiations.
• Excellent leadership, communication, and stakeholder management skills.