Sales Advisor

TAILORED JEWEL (SG) PTE. LTD.; Singapore; On-site; SGD 13,000 - 16,000; Part time

Job summary

Tailored Jewel (SG) PTE. LTD. operates an appointment-based online jewellery office at One Raffles Place.

This part-time role demands a calm, service-first environment with no hard selling and includes training with checklists and SOPs to ensure what “good” looks like. You’ll be welcoming booked clients and occasional walk-ins, guiding simple design choices, and handling order entry, QC, packaging, and courier arrangements.

Qualifications

• Education: GCE O-Level / Nitec / A-Level / Diploma or equivalent.
• Students welcome (can commit Tue/Thu/Fri).
• Good spoken and written English.
• Basic computer skills (email, Google Sheets/Excel, WhatsApp).

Responsibilities

• Welcome booked clients and occasional walk-ins; guide simple design choices; answer basic questions.
• Enter orders and perform simple quality checks; pack and prepare for collection; arrange courier pickups when needed.
• Run the weekly appointment calendar; send confirmations and reminders so days run smoothly.
• Manage WhatsApp customer chats during working hours; keep chats tidy; follow up with earlier enquiries.
• Book collection slots; check items; coordinate simple after-sales (e.g., sizing).
• Assist with events (volunteer-first); light set-up/tear-down; greet guests; capture leads.

Skills

English proficiency

Basic computer skills

Warm, reliable, organized

Education

GCE O-Level / Nitec / A-Level / Diploma

Job description

Pay: SGD 1,200–1,400/month (≈21 hrs/week) • Rate: SGD 13.00–15.00/hour
Schedule: Working Schedule: 3 days per week, from 11am to 6pm (21 hours per week). Saturday attendance is compulsory. The remaining 2 working days are flexible, from Tuesday to Friday, based on a monthly roster agreed upon in advance.
Location: One Raffles Mall @One Raffles Place
Start: Nov• Employment: Part-Time Contract

About us

Tailored Jewel is an award-winning online jeweller with an appointment-based sales office in One Raffles Place. We design and deliver made-to-order engagement rings, wedding bands, and personal pieces with clear, sincere service.

Why this job

• Calm, appointment-based office — not a busy shop floor.
• No hard selling. Service-first.
• Training with checklists and SOPs so you know exactly what “good” looks like.
• Predictable daytime hours in a professional workspace with pantry.
• Build real client-service and operations skills for your résumé.

What you’ll do

• Client service: welcome booked clients and occasional walk-ins; guide simple design choices; answer basic questions.
• Orders & QC: enter orders; do simple quality checks; pack and prepare for collection; arrange courier pickups when needed.
• Scheduling: run the weekly appointment calendar; send confirmations and reminders so days run smoothly.
• WhatsApp & follow-ups: manage the customer WhatsApp line during working hours; keep chats tidy; follow up with earlier enquiries.
• Collections & after-sales: book collection slots; check items; coordinate simple after-sales (e.g., sizing).
• Events (assist-only, volunteer-first): light set-up/tear-down, greet guests, capture leads; help roster part-time event helpers. (Event hours are usually offset against weekday shifts.)

You’ll succeed if you have

• Education: GCE O-Level / Nitec / A-Level / Diploma or equivalent. Students welcome (can commit Tue/Thu/Fri).
• Language: Good spoken and written English.
• Tech: Basic computer skills (email, Google Sheets/Excel, WhatsApp).
• Traits: Warm, reliable, organised, detail-aware, willing to learn.

Work environment and terms

• Professional sales office with quiet rooms and pantry refreshments.
• Hours: 11:00–18:00 (≈21 hrs/week).
• Days: Saturday attendance is compulsory. The remaining 2 working days are flexible, from Tuesday to Friday, based on a monthly roster agreed upon in advance.
• Pay: SGD 1,200–1,400/month based on experience.
• Public Holidays: Closed.
• Expenses: Pre-approved event transport/logistics reimbursed at cost with receipts.