Sales Admin: Order Coordination & Customer Support

MCI CONSULTING PTE. LTD.; Singapore; On-site; SGD 22,000 - 28,000; Full time

Job summary

MCI CONSULTING PTE. LTD. is seeking a proactive Sales Admin to support the Sales team with customer service, order coordination, and administrative functions in Penjuru.

This role suits individuals who enjoy interacting with customers and ensuring smooth daily sales operations. Key responsibilities include handling enquiries via phone/WhatsApp/email, preparing quotations, tracking orders, and coordinating with Accounts to ensure accurate billing.

Qualifications

• Minimum Nitec, Higher Nitec, Diploma in Business Administration, Management, or related discipline
• Minimum 1-2 years of B2B Customer Service experience preferred
• Experience in FMCG, Food Service, or Food Distribution industry is an advantage
• Able to work in a fast-paced environment

Responsibilities

• Handle customer enquiries via phone, WhatsApp, and email
• Prepare quotations and process customer orders
• Track and coordinate order fulfillment and deliveries
• Provide support to walk-in customers
• Maintain proper filing and documentation systems
• Perform general administrative and sales support duties
• Handle basic accounting tasks, including data entry, invoicing, and payment processing
• Coordinate with the Accounts team to ensure accurate billing and financial records
• Liaise with internal and external parties to ensure smooth operations
• Perform other ad hoc duties as assigned

Skills

Customer service

Education

Nitec/Higher Nitec/Diploma in Business Administration

Job description

MCI CONSULTING PTE. LTD. is seeking a proactive Sales Admin to support the Sales team with customer service, order coordination, and administrative functions in Penjuru.

This role suits individuals who enjoy interacting with customers and ensuring smooth daily sales operations. Key responsibilities include handling enquiries via phone/WhatsApp/email, preparing quotations, tracking orders, and coordinating with Accounts to ensure accurate billing.