Sales Admin

3K Construction Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

3K Construction Pte Ltd in Singapore seeks an Operations Coordinator to drive project flow from inquiry to completion. You will manage customer interactions in English and Chinese, coordinate site surveys, prepare quotations, and plan installations while supervising a team of workers.

The role requires strong organisation, proactive problem-solving, and the ability to adapt quickly to changing plans. This full-time position offers growth within Singapore’s EV charging and electrical works sector.

Qualifications

• Excellent communication in English and Chinese (spoken and written).
• Strong organisational skills with ability to plan and manage multiple jobs.
• Quick-witted and resourceful with ability to adapt plans on short notice.
• Comfortable directing a team of workers and following up firmly but fairly.
• Basic proficiency with Excel/Google Sheets for quotations and scheduling.

Responsibilities

• Be the main point of contact for customer enquiries via phone, WhatsApp, and email.
• Understand customer requirements and advise on suitable solutions; liaise with Chinese-speaking clients.
• Schedule and coordinate site survey appointments and generate accurate quotations.
• Plan and arrange installation schedules balancing customer availability and worker availability.
• Assign and manage workers across multiple projects; track progress and ensure timely completion.
• Maintain accurate records of jobs, quotations, schedules, and customer communications.

Skills

Bilingual English/Chinese

Team management

Organisational skills

Customer service

Scheduling

Excel/Google Sheets

Tools

Excel/Google Sheets

Job description

About the job

Company: 3K Construction Pte Ltd
Location: Ubi, Singapore
Reports to: Manager
Employment Type: Full-Time

About Us

3K Construction Pte Ltd is a Singapore-based electrical engineering company with a strong focus on EV charging infrastructure, alongside broader electrical works including commercial fit-out projects. We work with landed home owners, MCSTs, main contractors and corporate/fleet clients across Singapore.

About the Role

Thisis the operational nerve centre of the company. You'll be the person who keeps every job moving — from the moment a customer enquires, to site survey, to quotation, to installation, to job completion. You'll juggle multiple projects and workers at once, think on your feet when plans change last-minute, and make sure nothing falls through the cracks. If you're the kind of person who naturally takes charge, solves problems before they escal

Key Responsibilities

Customer Handling

• Be the main point of contact for customer enquiries — via phone, WhatsApp, and email
• Understand customer requirements and advise on suitable solutions
• Handle customer queries and issues professionally, in both English and Chinese (to serve Chinese-speaking clients and contacts)

Site Surveys & Quotations

• Schedule and coordinate site survey appointments with customers
• Generate accurate quotations based on site survey findings and standard pricing
• Follow up with customers on outstanding quotations and close out approvals

Installation Planning & Scheduling

• Plan and arrange installation schedules, balancing customer availability, site readiness, and worker availability
• Adjust schedules quickly and calmly when plans change (delays, cancellations, urgent jobs)
• Coordinate logistics — materials, equipment, and access arrangements — ahead of each installation

Worker & Ops Management

• Assign and manage workers/installers across multiple concurrent projects
• Track job progress and ensure installations are completed on time and to standard
• Flag issues on-site to management promptly and propose practical solutions

General Operations

• Maintain accurate records of jobs, quotations, schedules, and customer communications
• Support ad-hoc administrative and operational tasks as the business requires

Requirements

• Excellent communication skills in both English and Chinese (spoken and written) — required to liaise with Chinese-speaking customers
• Strong organisational skills with the ability to plan and manage multiple jobs simultaneously
• Quick-witted and resourceful — able to think on your feet and adapt plans on short notice
• Comfortable managing and directing a team of workers, including firm but fair follow-up
• Basic proficiency with Excel/Google Sheets for quotations and scheduling
• No specific years of experience required — we value attitude, adaptability, and ownership over paper qualifications

What We Offer

• A central, high-impact role where you directly shape how smoothly the company runs
• Exposure to Singapore's growing EV charging and electrical works industry
• Room to grow into a larger operations leadership role as the company scales