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Job summary
A leading digital services company in Singapore is seeking a qualified account servicing professional to be the first contact for existing clients. The role involves meeting sales targets, developing client relationships, and providing top-notch customer service. Ideal candidates will have 2-3 years of relevant experience, strong organizing skills, and proficiency in Microsoft Office suite.
Qualifications
Minimum 2-3 years relevant experience in account servicing and sales support.
Able to work independently as well as a good team player.
Possess an enthusiastic spirit with strong organizing skills.
Responsibilities
Be the first contact point for our existing clients.
Meet personal and group sales targets.
Provide quality customer service standards to achieve satisfaction.
Skills
Account servicing
Sales support
Customer service
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Job description
Core Responsibilities
Be the first contact point for our existing clients.
Meet personal and group sales targets.
Provide quality customer service standards to achieve customer satisfaction.
Develop and build strong client relationships
Handle feedback, provide appropriate solutions and alternatives within the time limits, and follow up closely
Service and manage new sales leads from sales development
Submit monthly sales forecast and track sales figures
Any other ad-hoc duties and assignments as required by the Sales Division
Job Specifications
Minimum 2-3 years relevant experience in account servicing and sales support.
Able to work independently as well as a good team player.
Intermediate skill level in Microsoft Excel, Word, PowerPoint.
Possess enthusiastic spirit with strong organizing skills, detail minded and able to multitask.
Able to interact professionally with both internal and external customers.