Room Attendant

Fairmont Singapore & Swissôtel The Stamford; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Fairmont Singapore and Swissôtel The Stamford in Singapore are hiring a Room Attendant. You will clean and supply rooms, follow a 20-step cleaning method, and ensure adherence to LQA standards while maintaining guest comfort and safety.

The role requires basic English, physical fitness, and the ability to work independently with attention to detail in a fast-paced hotel environment.

Qualifications

• Minimum Primary 6 Education.
• Experience preferred but not necessary.
• Able to communicate in basic English.
• Technical skills for Housekeeping.
• Interpersonal skills well developed with guests and colleagues.
• Physically prepared for the physically demanding role.
• Attention to detail especially cleanliness, room presentation.
• Able to work independently, reliable, self-motivated.

Responsibilities

• Clean and correctly supply 12-16 rooms or its equivalent in an 8 hour shift.
• Enter every room assigned and adhering to the 20 steps cleaning method when servicing/cleaning guest rooms.
• Ensure guest rooms are completed in accordance to LQA Standards.
• Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator.
• Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator.
• Update guest room status according to procedure.
• Carry out turn down service for guest rooms according to the standards set out during the evening the shift.

Skills

Basic English

Interpersonal skills

Physical fitness

Attention to detail

Education

Primary 6 Education

Job description

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Room Attendant

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Clean and correctly supply 12-16 rooms or its equivalent in an 8 hour shift


• Enter every room assigned and adhering to the 20 steps cleaning method when servicing/cleaning guest rooms


• Ensure guest rooms are completed in accordance to LQA Standards


• Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator.


• Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator.


• Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator.


• Update guest room status according to procedure.


• Carry out instructions from the Team Leaders/Assistant Managers on the preparation of VIP and LCAH rooms and amenities


• Hand in all property left by the guest from checkout room to Housekeeping Office


• Ensure that no guest property including cash is removed whilst cleaning


• Report immediately to Team Leader and Assistant Manager if a guest item should be accidentally damaged or broken


• Report all accidents, major or minor to the Team Leader immediately when the accident occurs and Team Leader must be present at scene to examine circumstances


• Remove all In Room Dining trays and trolleys and leave in the service areas without causing obstruction


• Carry out turn down service for guest rooms according to the standards set out during the evening the shift


• Carry out daily duties and interactions using the Heartist® approach


• Ensure that safe working practices are followed including emergency procedures


• Comply with hotel and department policies and procedures at all times.


• Carry out any other duties as and when assigned by the Management of the Hotel and department.

Job Requirements

Qualifications

• Minimum Primary 6 Education


• Experience preferred but not necessary


• Able to communicate in basic English


• Technical skills for Housekeeping


• Interpersonal skills well developed with guests and colleagues


• Physically prepared for the physically demanding role


• Attention to detail especially cleanliness, room presentation


• Able to work independently, reliable, self-motivated

Additional Notes

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!