Robotics Application Engineer - EU & APAC Markets

Sharpa; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Sharpa is hiring an Application Engineering role to support Singapore, APAC and EU markets. You will deliver end-to-end technical support for robotic products, assist with installation, commissioning and troubleshooting, and work with client on-site teams to resolve issues.

You will analyze field data, translate insights into product improvements with PM/R&D, and develop training programs for clients and internal engineers. Strong communication in English and Chinese is essential.

Competenze

• Master's degree or above in Electronics, Automation, Optoelectronic Engineering, or related disciplines.
• Proven application engineering experience in robotics or intelligent hardware products; internship as FAE or Technical Support Engineer desirable.
• Solid understanding of robotics product operation and diverse application scenarios across industries.
• Basic programming and data analysis skills for parameter tuning and configuration.
• Proficiency with standard troubleshooting tools and methodologies; strong problem-solving ability.
• Excellent verbal and written communication skills for technical and non-technical stakeholders.
• Ability to converse in English and Chinese for customer communication.

Mansioni

• Deliver end-to-end technical support for robotic products to clients, including installation, commissioning and troubleshooting.
• Collaborate with client on-site teams to diagnose hardware/software faults and resolve issues.
• Gather and analyze client feedback and field data to drive product improvements with PM/R&D teams.
• Develop and deliver targeted training on product operation, maintenance, and troubleshooting.
• Author and maintain technical documentation such as installation guides and manuals.
• Liaise with R&D, product management and QA to support cross-departmental optimization.

Conoscenze

Robotics experience

Programming basics

Data analysis

Troubleshooting tools

Strong communication

English & Chinese

Formazione

Master's degree or above in Electronics/Automation

Descrizione del lavoro

Sharpa is hiring an Application Engineering role to support Singapore, APAC and EU markets. You will deliver end-to-end technical support for robotic products, assist with installation, commissioning and troubleshooting, and work with client on-site teams to resolve issues.

You will analyze field data, translate insights into product improvements with PM/R&D, and develop training programs for clients and internal engineers. Strong communication in English and Chinese is essential.