Store Manager / Assistant Store Manager (Luxury Retail)

WilliamSELECT; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

WilliamSELECT is seeking a Store Manager to lead a luxury boutique in Singapore. The role focuses on driving sales, coaching the team, and ensuring excellent brand execution across fashion, jewellery, watches, and lifestyle categories.

The ideal candidate has 6+ years in retail management, strong leadership, and deep knowledge of the local market. You will collaborate with cross-functional teams and manage day-to-day operations to maximize profitability.

Qualifications

• At least 6 years of proven retail management experience.
• Ability to drive boutique sales through coaching.
• Strong leadership across diverse teams.
• Strong business sense and sales strategy development.

Responsibilities

• Drive store sales performance by analysing sell-through and implementing action plans.
• Collaborate with Visual Merchandising, CRM, Merchandising, Marketing to boost brand performance.
• Coach individual sales staff and develop a sound development pipeline.
• Oversee retail operations, inventory, cash handling, and reporting to head office.

Skills

Retail leadership

Team management

Business acumen

Market knowledge

Job description

We are partnering with some of the most renown luxury brands, across product categories on the ground in their search for store manager to join their teams.

Categories: Fashion / Jewellery / Watches / Lifestyle

[YOUR IMPACT]

BUSINESS DRIVER

• Drive the store sales performance by analysing the sell-through, devising and enacting the appropriate actions plans to drive results.
• Collaborate closely with the cross functional teams within office, such as Visual Merchandising, CRM, Merchandising, Marketing etc to drive brand performance.
• Look into the individual sales performance of each member, rendering the appropriate coaching to drive efficiency.
• Provide the development plans for store team, ensuring the sound development pipeline
• Perform the business reporting during business meetings
• Empower the department leads to take ownership of their expert categories, providing leadership guidance
• Participate in the buying session when requested and provide effective product feedback based on store needs.

CLIENT DEVELOPMENT

• Empower the team to take charge of their client development, ensuring the achievement of appointment targets
• Foster an atmosphere of genuine inquisitiveness, promoting client discovery and nurturing
• Cooperate with the Retail Events Office for the organization of local events and define a challenging and realistic target per client.
• Partner with the Sales Associates to host clients

TEAM PREPAREDNESS

• Ensure the team is always prepared and updated on the product knowledge, local market, competitors, policies, and procedures.
• Work with the Learning and development lead to provide the on-job coaching of the retail team, enhancing the learning and development. Ensure the completion of the L&D modules within the digital learning platforms.

RETAIL OPERATIONS

• Be the champion of retail operations excellence, enforcing the Company's prescribed procedures on cash activity, inventory, logistics, and all main reporting activities requested by the head office.
• Limit any deviations from the operating thresholds, such as shrinkage, transfer efficiency etc, ensuring operational compliance.
• Ensure timely replenishment of stationery
• Ensure that the display attracts clients and maximizes sales in accordance with Company guidelines.Ensure synergy and cooperation between front and back of house.
• Be the liason between the company and landlord of mall where assigned shop is located.

[REQUIRED COMPETENCIES]

• At least 6 Years of Proven experience in retail management, with a track record of driving boutique sales
• Candidates with less experience may be considered for an Assistant Store Manager role
• Strong leadership and team management skills, ability to navigate diverse personalities and varying competencies
• Strong business acumen, coupled with the ability to develop and implement effective sales strategies.
• Knowledge of the local market and competitors.