Retail Sport Specialist Full time I Choa Chu Kang I From SGD2300 per month

Decathlon Singapore; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A popular sports retailer in Singapore is seeking a Retail Sport Specialist to enhance customer satisfaction and sales across multiple channels. This role offers a starting package from $2100, opportunities for bonuses, and extensive benefits including flexible spending allowance and staff discounts. You will engage with customers, develop services, and ensure product availability in a dynamic retail environment.

Benefits

20% staff discount

Flexible spending allowance

Comprehensive medical coverage

Qualifications

• Ability to engage customers and understand their needs.
• Experience in providing excellent customer service.
• Skills in sales and product recommendations.

Responsibilities

• Welcome customers and satisfy their needs by selling sports products.
• Develop sports performance through personalized service.
• Ensure customer satisfaction and loyalty.
• Provide an Omni-Channel Experience via the Decathlon app.
• Create engaging product displays and setups.
• Maintain product availability and store security.

Skills

Customer service

Sales techniques

Product knowledge

Communication

Digital experience

Job description

Overview

Decathlon is your sports wonderland!

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together!

Culture

• Where decisions spark high-fives

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs!

Our game plan? Preserving the world together!

Your career touchdowns

At Decathlon, we're not just talking about career growth – it's a wild ride! Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure!

Live for sports? Now do it for a living

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations!

Responsibilities and Services

• “I welcome my customers as guests and satisfy them by selling sports ranges and services designed for their needs, across all channels”
• I Develop my sports’ performances: services solutions, adapted to suit my customer and across all channels (physical, digital).
• Ensure the satisfaction of our customers and build their loyalty through close interactions.
• Offer our customers a seamless and smooth Omni-Channel Experience through the Decathlon app.
• Offer workshop services for personalizing my customer's product, or extending its lifespan.
• “Satisfy my customers by an experiential and safe layout, that allows him to easily discover our sports, solutions and be emotionally touched”
• Set up physical experience-based layouts that highlight the range of our products & services.
• Ensure the physical availability of our products (store and online stock, orders, etc.).
• Ensure security for me and my customers (store, products and data security).

Remuneration and Career Growth

• Kick off with a starting package from $2100, soaring up to $2900 and beyond!
• Monthly bonuses, up to 10% of base salary.
• Opportunity to become a Shareholder and share in the success of our global family.
• At the end of the year, profit sharing based on performances across the country.

• Climb the Career Ladder: upskill through the Decathlon Academy and access internal career progression in retail and support teams.

Flexibility and Benefits

• Flexible spending allowance annually for Sports & Health expenses, including dental, vision and wellness activities.
• Be the Ultimate Decathlon Insider: 20% staff discount on all Decathlon products.
• Comprehensive medical and insurance coverage; dental benefits; health screening allowance; maternity benefits; counseling support.

Community and Engagement

• Participate in after-work sports, store meetings, and a vibrant community of sporty colleagues.

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FAQ

What is the recruitment process like?

Candidates can expect to be contacted within 2-3 working days. Shortlisted candidates will be invited to a bi-weekly Collective recruitment event.

Can I choose the store I want to work in?

Let us know your preferred Decathlon store. As new stores open, you might have opportunities to switch fields and explore new horizons.

What are the working hours like?

Contract is based on 44 hours weekly with shifts that can include early starts or later hours; schedules are flexible to fit store needs and personal preferences.

What is the career progression after this role?

Retail Sport Specialist progression includes roles such as Department Manager, Store Leader in Training, and other leadership positions.

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