Retail Sales & Guest Experience Specialist

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 25,000 - 33,000; Full time

Job summary

Resorts World at Sentosa Pte Ltd is seeking a Retail Sales Associate to engage guests, handle sales at stores and carts, and promote merchandise. You will provide friendly service, manage cash, and keep displays neat.

The role requires flexibility for indoor and outdoor settings, including cart environments, with shift work including evenings, weekends, and public holidays. Prioritizes reliability and guest satisfaction.

Qualifications

• Minimum GCE ‘N’ Levels or equivalent.
• Strong interpersonal and communication skills.
• Basic computer knowledge.
• Effectively bilingual for ease of communication with guests.
• Strong product knowledge and selling ability.
• Ability to work in both indoor and outdoor environments, including retail carts.
• Reliable, punctual, and service-oriented.
• Able to perform shift work, including evenings, weekends and public holidays.

Responsibilities

• Generate revenue by conducting sales transactions with guests at various retail stores and carts.
• Provide excellent guest service and interact positively with guests in a friendly and courteous manner.
• Promote and upsell merchandise to generate additional revenue.
• Handle cash register.
• Maintain accurate stock control, merchandise display and stocks replenishment.
• Ensure consistent good housekeeping standards.

Skills

Interpersonal skills

Communication skills

Bilingual

Selling ability

Reliability and punctuality

Guest service orientation

Versatility in indoor/outdoor work

Education

GCE 'N' Levels

Tools

Basic computer knowledge

Job description

Resorts World at Sentosa Pte Ltd is seeking a Retail Sales Associate to engage guests, handle sales at stores and carts, and promote merchandise. You will provide friendly service, manage cash, and keep displays neat.

The role requires flexibility for indoor and outdoor settings, including cart environments, with shift work including evenings, weekends, and public holidays. Prioritizes reliability and guest satisfaction.