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DM Dasher Pte Ltd in Singapore is seeking a customer service-focused role within the DASHER-powered DREAME team. You will promote products, explain features, and answer customer queries while maintaining up-to-date knowledge to ensure accurate communication with customers.
We welcome candidates from junior to senior levels and will provide training on our products and installation procedures. This role emphasizes high-quality service, stock coordination, and proactive reporting to management.
Promote products or services to customers, explain product features and benefits, and answer customer queries
Maintain up-to-date knowledge of products and services to ensure accurate and effective communication with customers
Monitor stock levels and communicate with management regarding stock requirements, damage, or discrepancies
Maintain records of daily sales and promotions, and submit reports to management on sales performance, customer feedback, and other relevant information
Ensure customers received high-quality service and that their complaints and concerns are addressed promptly
To establish strong presence of DREAME (powered by DASHER) branding and provide high quality services to customer
We welcome candidates from junior to senior levels, depending on experience and skills!
Good command of written and spoken English and 中文
Assist customers enquiry, introduce our product to walk in customers
A bubbly, cheerful and joy personality
We'll support you from day one with training on our products and installation procedures, led by your Retail Operations Manager and team lead.
In the challenging industry of e-commerce, we're facing new problems every now and then. Challenges never stop but DASHER is committed to overcome all of them and believes that where there is difficulty there is opportunity. Face challenge, take it on, conquer it and GROW!
DASHER always committed to maintain a positive organisational culture, and further improveit. You will be working with different people with different strengths and expertise, but y'all share a thing in common, which is y'all is ELITE. The team focusing a lot on efficiency which will definitely drive you to discover and unleash your own potential. Take this opportunity to gain experience and knowledge from your teammates!
DASHER has a high expectation on you to learn and grow fast. You're expected to play a leader role in no more than two years. Learn to inspire and influence others here. DASHER has a very clear structure of career advancement, and at a point of time, it's your call whether to develop your skillset towards a management path or a professional/technical path.
We would rather describe ourselves to be a football team instead of a "family". It is never our intention to make everyone stay together forever until their retirement. Instead, we emphasize on the values created and journey we went through together in achieving our mutual goals.
DASHER nurtures you with supports, resources and opportunity. You achieve personal growth via precious experience and knowledge you gained while staying with us, and also in such process you drive the success to DASHER as well, enabling the organisation to grow to next level.
At one point in time where you are ready to take on your new adventure outside of DASHER, we will treat it as a club transfer of football player, there should be no hard feeling and we will sincerely wish you all the best. DASHER might be just one of the stops that you have in your career journey but we will make it your most remarkable and memorable one.