Bilingual Retail Sales Associate — Customer Experience

DM Dasher Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

DM Dasher Pte Ltd in Singapore is seeking a customer service-focused role within the DASHER-powered DREAME team. You will promote products, explain features, and answer customer queries while maintaining up-to-date knowledge to ensure accurate communication with customers.

We welcome candidates from junior to senior levels and will provide training on our products and installation procedures. This role emphasizes high-quality service, stock coordination, and proactive reporting to management.

Qualifications

• Good command of written and spoken English and 中文.
• Assist customers enquiry, introduce our product to walk in customers
• A bubbly, cheerful and joy personality

Responsibilities

• Promote products or services to customers, explain product features and benefits, and answer customer queries
• Maintain up-to-date knowledge of products and services to ensure accurate and effective communication with customers
• Monitor stock levels and communicate with management regarding stock requirements, damage, or discrepancies
• Maintain records of daily sales and promotions, and submit reports to management on sales performance, customer feedback, and other relevant information
• Ensure customers received high-quality service and that their complaints and concerns are addressed promptly
• To establish strong presence of DREAME (powered by DASHER) branding and provide high quality services to customer
• We welcome candidates from junior to senior levels, depending on experience and skills!

Job description

DM Dasher Pte Ltd in Singapore is seeking a customer service-focused role within the DASHER-powered DREAME team. You will promote products, explain features, and answer customer queries while maintaining up-to-date knowledge to ensure accurate communication with customers.

We welcome candidates from junior to senior levels and will provide training on our products and installation procedures. This role emphasizes high-quality service, stock coordination, and proactive reporting to management.