Retail Sales Associate/Senior Sales Associate

NGEE SOON JEWELLERY PTE LTD; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

NGEE SOON JEWELLERY PTE LTD in Singapore seeks a Retail Sales Associate/Senior Sales Associate who delivers excellent customer service at retail counters by greeting customers, answering calls, and recommending products based on needs.

The Senior Sales Associate will guide junior staff in daily operations and help maintain a welcoming shopping environment while actively promoting products to meet sales targets and enhance customer satisfaction.

Qualifications

• Prior retail sales experience is a plus
• Willingness to work retail hours, including weekends and public holidays

Responsibilities

• Greet and attend to walk-in customers and respond to phone inquiries to support sales
• Recommend and display products that align with customers’ needs and preferences to enhance purchase decisions
• Promote products actively to increase sales and ensure high customer satisfaction levels
• Maintain a clean and organized retail environment to create a welcoming shopping experience
• Guide and support junior staff in daily retail operations to ensure smooth workflow and teamwork

Skills

Retail experience

Job description

Job Summary

The Retail Sales Associate/Senior Sales Associate provides excellent customer service to close sales at retail counters by greeting customers, answering calls, and recommending products based on needs. The Senior Sales Associate also guides junior staff in daily operations.

Responsibilities

• Greet and attend to walk-in customers and respond to phone inquiries to support sales
• Recommend and display products that align with customers’ needs and preferences to enhance purchase decisions
• Promote products actively to increase sales and ensure high customer satisfaction levels
• Maintain a clean and organized retail environment to create a welcoming shopping experience
• Guide and support junior staff in daily retail operations to ensure smooth workflow and teamwork

Preferred competencies and qualifications

• Prior retail sales experience is a plus
• Willingness to work retail hours, including weekends and public holidays