Retail Sales Assistant (E-Bike & PMA Store, Yishun)

WAREHOUSESG PTE. LTD.; Singapore; On-site; SGD 22,000 - 28,000; Full time

Benefits offered by this job

Staff discount on products

Product and sales training

Growth opportunities

Job summary

WarehouseSG PTE. LTD. is seeking a hands-on Retail Sales Assistant to run the Yishun outlet and grow in-store sales. You will manage daily operations, keep the store merchandised, handle inventory, greet customers, and close sales while promoting the EZRENT lease-to-own plan. Training is provided.

The role offers a basic salary of SGD 2,000 to 2,500 plus attractive sales commission, 5.5-day workweek, and staff discounts with growth opportunities as the company expands.

Qualifications

• Minimum 1 year of retail sales or customer service experience preferred.
• Friendly, confident and sales-driven, enjoys talking to customers.
• Responsible, organised and able to work independently at the store.
• Basic computer skills; experience with POS or inventory systems is a plus.
• Interest in e-bikes, bicycles or mobility devices is an advantage (product training provided).
• Ability to communicate in Mandarin is an advantage, as some customers are Mandarin-speaking.

Responsibilities

• Manage daily operations of the Yishun store, including opening and closing.
• Keep the store clean, organised and well-merchandised; arrange product displays and price tags.
• Handle inventory: receive and check stock, label products, do stock counts and update the system, and report low stock.
• Greet and serve walk-in customers; explain product features, recommend suitable models and close sales.
• Promote and sell our EZRENT Lease-to-Own plan: explain how it works, help customers prepare and submit applications, and complete the signing process with approved customers.
• Process payments and transactions at the POS.
• Answer customer enquiries in-store and by phone/WhatsApp, and follow up on leads.
• Coordinate with the Woodlands store and management on stock transfers, after-sales and service matters.
• Support other store tasks as assigned.

Job description

WarehouseSG is a Singapore retailer of e-bikes (PAB), personal mobility aids (PMA), bicycles, and parts & accessories, with stores in Woodlands and Yishun. We are looking for a hands-on Retail Sales Assistant to run our Yishun outlet day to day and grow in-store sales.

Responsibilities

• Manage daily operations of the Yishun store, including opening and closing
• Keep the store clean, organised and well-merchandised; arrange product displays and price tags
• Handle inventory: receive and check stock, label products, do stock counts and update the system, and report low stock
• Greet and serve walk-in customers; explain product features, recommend suitable models and close sales
• Promote and sell our EZRENT Lease-to-Own plan: explain how it works, help customers prepare and submit applications, and complete the signing process with approved customers
• Process payments and transactions at the POS
• Answer customer enquiries in-store and by phone/WhatsApp, and follow up on leads
• Coordinate with the Woodlands store and management on stock transfers, after-sales and service matters
• Support other store tasks as assigned

Requirements

• Minimum 1 year of retail sales or customer service experience preferred; fresh candidates with the right attitude are welcome to apply
• Friendly, confident and sales-driven, enjoys talking to customers
• Responsible, organised and able to work independently at the store
• Basic computer skills; experience with POS or inventory systems is a plus
• Interest in e-bikes, bicycles or mobility devices is an advantage (product training provided)
• Ability to communicate in Mandarin is an advantage, as some of our customers are Mandarin-speaking

Working Hours

• 5.5 days per week
• Mon to Fri 12pm to 9pm, Sat 12pm to 6pm
• Sundays and Public Holidays off

What We Offer

• Basic salary SGD 2,000 to 2,500 + attractive sales commission
• Product and sales training
• Staff discount on products
• Growth opportunities as the company expands