Retail Assistant (Racket Sports)

APEX SPORTING GROUP PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Commission and incentive scheme

Product knowledge training

Competitive salary package

Job summary

APEX SPORTING GROUP PTE. LTD. is seeking a customer-focused Retail Sales Associate to join our racket sports store in Central-West Singapore.

You will assist customers, showcase badminton and pickleball products, and help drive sales growth with in-depth product knowledge. You will handle cashiering, stock replenishment, and maintain store standards while delivering excellent service. Prior retail experience is advantageous, and a passion for racket sports will help you connect with customers

Qualifications

• Passion for badminton, pickleball, or other racket sports.
• Customer-oriented communication skills to engage and assist diverse customers.
• Positive attitude with a willingness to learn and adapt.
• Ability to work independently and collaboratively within a team.
• Comfortable working retail hours, including weekends and public holidays.
• Prior retail, sales, or customer service experience is an advantage.
• Knowledge of badminton equipment is beneficial.
• Experience in retail sales, inventory management, or e-commerce fulfilment is preferred.
• Racket stringing experience preferred; training will be provided for the right candidate.

Responsibilities

• Assist customers by answering product enquiries and recommending suitable racket sports equipment
• Deliver excellent customer service and provide after-sales support to enhance customer satisfaction
• Achieve individual and team sales targets through effective customer engagement and product knowledge
• Process cashiering and payment transactions accurately and efficiently
• Support daily retail operations to ensure smooth store functioning
• Maintain store cleanliness and uphold visual merchandising standards to create an inviting shopping environment
• Manage stock replenishment and maintain accurate inventory records to ensure product availability
• Learn and apply product specifications across major badminton and sports brands to advise customers confidently

Skills

Passion for racket sports

Customer-oriented communication

Retail sales experience

Inventory management

E-commerce fulfilment

Product knowledge of badminton

Teamwork and independence

Weekend shifts willingness

Job description

Job Summary

Join our racket sports retail team to assist customers, manage retail operations, and support sales growth while sharing your passion for badminton and pickleball.

Responsibilities

• Assist customers by answering product enquiries and recommending suitable racket sports equipment
• Deliver excellent customer service and provide after-sales support to enhance customer satisfaction
• Achieve individual and team sales targets through effective customer engagement and product knowledge
• Process cashiering and payment transactions accurately and efficiently
• Support daily retail operations to ensure smooth store functioning
• Maintain store cleanliness and uphold visual merchandising standards to create an inviting shopping environment
• Manage stock replenishment and maintain accurate inventory records to ensure product availability
• Learn and apply product specifications across major badminton and sports brands to advise customers confidently

Preferred competencies and qualifications

• Passion for badminton, pickleball, or other racket sports
• Customer-oriented communication skills to engage and assist diverse customers
• Positive attitude with a willingness to learn and adapt
• Ability to work independently and collaboratively within a team
• Comfortable working retail hours, including weekends and public holidays
• Prior retail, sales, or customer service experience is an advantage
• Knowledge of badminton equipment is beneficial
• Experience in retail sales, inventory management, or e-commerce fulfilment is preferred
• Racket stringing experience preferred; training will be provided for the right candidate

Other Information

Salary & Benefits

• Competitive salary package
• Commission and incentive scheme
• Product knowledge and skills training

Working Location Central-West Singapore