Retail Sales Advisor

Tempur Sealy International; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Tempur Sealy International in Singapore seeks a Retail Sales Advisor at Takashimaya to promote the Tempur range and provide premium consultations to customers.

You will handle inquiries, process orders, maintain product knowledge, manage inventory, and collaborate with the team to meet targets. This full-time role offers on-site work with competitive commission opportunities across pillows, accessories, and mattresses.

Qualifications

• Customer-focused service orientation with ability to upsell premium products.
• Good communication to assist customers with tailored recommendations.
• Knowledge of Tempur Sealy product range and store standards.

Responsibilities

• Promote Tempur range at retail counters and provide premium consultations.
• Interact with customers to assist buying decisions and handle inquiries by phone/email.
• Maintain in-depth product knowledge and ensure merchandising standards.
• Manage inventory checks, stock replenishment, and housekeeping.
• Collaborate with team to meet monthly store targets and be a brand ambassador.

Skills

Customer service

Sales

Product knowledge

Communication

Stock management

Teamwork

Brand ambassador

POS operation

Tools

POS system

Job description

## Retail Sales AdvisorApply: Singapore - Takashimaya: Full time: Posted Today: End Date: November 30, 2026 (30+ days left to apply): JR102258**Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.** Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy!1. **Designation**: Retail Sales Advisor2. **Responsibilities** of the employees, including but not limited to the following:*Promote Tempur Range*: Designated at retail counters to showcase and promote the Tempur range of luxury bedding products.*Premium Consultation:* Interact with customers to offer premium solutions, suggest products, and assist them in the buying process with personalized, high-end consultation.*Product Knowledge*: Maintain in-depth product knowledge to provide customers with the most accurate and comprehensive information.*Customer Service:* Handle customer phone calls and emails in a polite, prompt, and professional manner.*Complaint Resolution:* Receive customer complaints and suggest necessary solutions to address the issue effectively.*Inventory Management:* Initiate stock replenishment, conduct inventory checks, perform housekeeping, and ensure product merchandising standards are adhered to.*Team Collaboration:* Work together with peers to achieve monthly individual and store targets as a cohesive team.*Brand Ambassador:* Be a passionate brand ambassador, able to connect with customers and represent Tempur's values.*Customer Relationship:* Build and nurture customer relationships to encourage repeat business and referrals.*Cross-Department Collaboration:* Work closely with cross-department teams to ensure customer satisfaction is met.Maintain a high level of after-sales service to all valued clients3. **Hours of work:** 176 hours per month, working hours as rostered by your supervisor4. **Place of work**: As rostered by your supervisor5. **Commission entitlement**: (a) Counter sales target incentive : S$150.00· Upon achieving his/her counter sales target set by your Supervisor/Manager· To qualify, the staff need to contribute a minimum of 56 work hours in that point of sale(b) Pillows & Accessories : 1% of sale priceThe following items are included in the commission of 1%:· Pillows· Accessories· Mattress Protectors· Pillowcases· Fitted Sheets· Tempur Manufactured Mattress Covers· Top-ups from F.O.C pillows and accessories· Top-ups from change of pillows and accessories(c) Slippers & Sleepwear : 3% of sale price(d) Mattresses, Beds & Sofas :· 20% to 39% of personal target – 1% commission· 40% to 64% of personal target – 2% commission· 65% to 99% of personal target – 3% commission· 100% & above of personal target – 3.5% commissionAny receipt discount or lump sum discount applied will be deducted against the sale amount of mattresses/bedframes/Zero-G on the same sales slip. \\*subject to changes at the discretion of the companyTempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.