Retail Operations Leader: Drive Sales & Service Excellence

Martino Agency; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Martino Agency is seeking an experienced Retail Manager to oversee the daily operations of our store. You will ensure smooth running of operations to maximize sales and minimize costs.

The role emphasizes leading a team, controlling inventory, delivering exceptional service, and collaborating with marketing to implement promotions while upholding company policies and safety standards.

Qualifications

• Hands-on expertise in retail management.
• Strong leadership skills to inspire and manage teams effectively.
• Passion for exceptional service and problem-solving abilities.
• Skills in inventory control, merchandising, scheduling, and budgeting for smooth store operations.
• Ability to drive sales with strategic initiatives.
• Essential in the ever-changing retail landscape.
• Proficiency in retail software and POS systems for operational efficiency.

Responsibilities

• Ensure smooth running of retail activities, handlescheduling, oversee employee duties, and maintain proactive store management.
• Analyze performance data, set achievable goals, and motivate the team.
• Keep an eye on inventory levels, coordinate with suppliers, and manage stock orders efficiently.
• Deliver exceptional service, and train the team toaddress customer needs efficiently.
• Coach and mentor team members, provide feedback andcreate development plans.
• Collaborate with the marketing team to implementpromotions and campaigns in-store.
• Ensure store operations align with company policiesand regulations, and maintain a safe environment.
• Stay ahead by integrating new technology, trends,and ideas into operations and customer service.

Skills

Retail management

Leadership

Customer service

Inventory control

Merchandising

Scheduling

Budgeting

Sales analytics

POS systems

Retail software

Tools

POS systems

Retail software

Job description

Martino Agency is seeking an experienced Retail Manager to oversee the daily operations of our store. You will ensure smooth running of operations to maximize sales and minimize costs.

The role emphasizes leading a team, controlling inventory, delivering exceptional service, and collaborating with marketing to implement promotions while upholding company policies and safety standards.