Retail Operations Lead — Hybrid Field & Office

S1 INTERNATIONAL LOGISTICS PRIVATE LIMITED; Singapore; Hybrid; SGD 33,000 - 56,000; Full time

Job summary

S1 INTERNATIONAL LOGISTICS PRIVATE LIMITED is seeking a hands-on Retail Store Supervisor based in Singapore. You will bridge central office operations with multiple retail locations, overseeing stock flow, merchandising, and floor team performance while spending significant time visiting stores and coordinating with office teams.

The role blends coordination, customer interaction, and sales, with store coverage taking priority during assigned shifts.

Qualifications

• Minimum GCE 'N' Level or equivalent educational qualifications.
• At least 1–3 years of experience in retail operations, visual merchandising, or store supervision.
• Hybrid working style with time split between office administration and frequent field travel to stores.
• Strong organizational and problem-solving skills with attention to operational detail.
• Excellent interpersonal and communication skills to bridge office teams and frontline staff.
• Willingness to travel frequently between the office and retail locations.

Responsibilities

• Visit islandwide retail outlets to inspect store operations, service standards, and compliance.
• Monitor cleanliness, service delivery, and adherence to company policies and safety guidelines.
• Coordinate daily stock deliveries, collection slips, and return flows with central office and stores.
• Manage inventory audits, stock replenishment schedules, and stock-take reconciliations.
• Ensure visual merchandising aligns with brand guidelines and promotions.
• Oversee promotional booths, product displays, and marketing collateral during launches.
• Guide and mentor store staff on workflows, attendance, and customer engagement standards.
• Serve as communication bridge between retail staff and office management to resolve bottlenecks.
• Prepare daily/weekly operational reports tracking sales, footfall, and variances.
• Assist in implementing SOPs, shift scheduling, and performance feedback structures.

Skills

Organizational skills

Problem-solving

Interpersonal communication

Mobility / adaptability

Education

GCE 'N' Level or equivalent

Job description

S1 INTERNATIONAL LOGISTICS PRIVATE LIMITED is seeking a hands-on Retail Store Supervisor based in Singapore. You will bridge central office operations with multiple retail locations, overseeing stock flow, merchandising, and floor team performance while spending significant time visiting stores and coordinating with office teams.

The role blends coordination, customer interaction, and sales, with store coverage taking priority during assigned shifts.