Retail Operations Lead — Customer Experience

pets' station holding pte ltd; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

pets' station holding pte ltd in Singapore is seeking an enthusiastic retail assistant to support day-to-day operations, help customers with product choices, and perform cashiering. The role includes maintaining a clean, hygienic environment for staff, customers and pets, and assisting with stock and displays.

No prior experience required and on-job training will be provided. Weekend and public holiday shifts are expected; weekday off may apply.

Qualifications

• A strong team player with a courteous, positive and customer service oriented attitude.
• Willing to learn and like to meet people
• Good communication skills
• Able to commit retail working hours including weekends and public holidays (off on a weekday)
• No prior experience required.
• On job training will be provided.

Responsibilities

• Support the day-to-day business operations of the retail store.
• Perform cashiering function / Cashiering counter closing.
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
• Promoting products by upselling and cross-selling.
• Handling customer complaints and feedback
• Performing pet care and hygiene (in outlets with live small animals)
• Arranging product displays and maintaining sales floor appearance and cleanliness
• Perform general housekeeping to maintain a safe and hygienic environment for staff, customers and pets.
• Stocktaking, replenishing stocks, ordering and receiving goods.
• Any other ad hoc duties as assigned

Skills

Team player

Customer service

Communication skills

Willing to learn

Job description

pets' station holding pte ltd in Singapore is seeking an enthusiastic retail assistant to support day-to-day operations, help customers with product choices, and perform cashiering. The role includes maintaining a clean, hygienic environment for staff, customers and pets, and assisting with stock and displays.

No prior experience required and on-job training will be provided. Weekend and public holiday shifts are expected; weekday off may apply.