Pet Retail Associate | Customer Care, Cash & Upsell + Bonus

GMP Technologies; Singapore; On-site; SGD 28,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus up to $600

Target incentives up to $310

Gamification incentive up to $160

Job summary

GMP Technologies is seeking a Retail Assistant for a pet retail outlet in Singapore. The role covers day-to-day store operations, cashiering, and greeting customers to create a welcoming environment for both people and pets.

The ideal candidate has at least 1 year in pet retail, is comfortable around dogs and cats, and delivers high-quality customer service. Salary includes basic pay, commissions, and bonuses, with weekend work.

Qualifications

• Experience in a pet retail shop or pet store is preferred.
• Minimum 1 year of experience as a retail assistant.
• Comfortable with close interaction with pets (e.g., dogs, cats).
• Strong customer service attitude.

Responsibilities

• Support the day-to-day business operations of the retail store.
• Greeting customers the moment they enter the store and making them feel welcome.
• Perform cashiering function / Cashiering counter closing.
• Be approachable and be a good listener in discovering customers needs.
• Recommend a product and solution in meeting customers needs & objectives.
• Generate interest through the sharing of product knowledge.
• Keeping abreast of product knowledge through continuous learning.
• Overcoming customers objections.
• Upselling of pet accessories, toys etc.
• Promote and market PLC membership sign-ups & renewals.
• Provide tender loving care to small animals in the store.
• Perform general housekeeping to maintain a safe and hygienic environment for staff, customers and pets.

Skills

Pet retail experience

Customer service

Cashiering

Pet handling

Job description

GMP Technologies is seeking a Retail Assistant for a pet retail outlet in Singapore. The role covers day-to-day store operations, cashiering, and greeting customers to create a welcoming environment for both people and pets.

The ideal candidate has at least 1 year in pet retail, is comfortable around dogs and cats, and delivers high-quality customer service. Salary includes basic pay, commissions, and bonuses, with weekend work.