Retail Operations Intern

Christian Dior Couture; Singapore; On-site; SGD 13,000 - 20,000; Full time

Job summary

Christian Dior Couture in Singapore invites applications for a Retail Operations Internship from January to June 2027. You will support sales performance analysis, stock take coordination, roster optimization, and operational reporting on the ground.

The role suits analytically minded, organized graduates or students with strong Excel skills and the ability to manage multiple deadlines while collaborating with boutique teams and cross-functional partners.

Qualifications

• Bachelor’s students or graduates preferred (ideally in Business Management, Supply Chain, Economics, or related disciplines).
• Strong organisational and analytical skills with high attention to detail.
• Ability to work with deadlines and prioritise multiple tasks.
• Proficient in Microsoft Office Suite, with a strong command of Excel.
• Excellent communication and interpersonal skills to engage effectively with boutique and cross-functional stakeholders.

Responsibilities

• Prepare monthly reports on operational KPIs, providing comprehensive feedback and follow-ups for boutique management
• Data compilation and analysis of client orders and deposits via Excel for tracking and following up with boutique management
• Data compilation and analysis of after-sales via Excel for tracking and following-up with boutiques
• Consolidate and review monthly rosters and retail teams’ annual leave planning, based on store traffic/demand patterns, maximising productivity/sales potential during peak hours
• Prepare reports highlighting key performance metrics, sales trends, and areas of opportunity
• Prepare reports on stock excellence and organisation, ensuring standards and compliances are closely followed
• Organise stock take and follow up on results – to propose ideas to improve process, eliminating bottlenecks and optimising operational workflows
• Review and consolidate uniform orders from stores to the relevant teams
• Participate in store attachments to gain hands-on retail experience and observe boutique operations
• Plan and participate in events and activations, closely coordinating with internal stakeholders and external vendors and providing on-the-ground support
• Prepare ad-hoc reports and assist in other administrative tasks as assigned

Skills

Organised and analytical

Excel proficiency

Attention to detail

Time management

Communication with stakeholders

Education

Bachelor’s degree in Business Management

Bachelor’s degree in Supply Chain

Bachelor’s degree in Economics

Tools

Excel

MS Office

Job description

Position

Step into the world of luxury retail operations with Dior, where you will work closely alongside our boutique teams to support sales performance analysis, stock take coordination, roster optimisation, and operational reporting. If you are analytical, organised, and excited by the opportunity to improve store efficiency and business performance on the ground, we invite you to apply to our Retail Operations Internship from January to June 2027!

Job responsibilities

• Prepare monthly reports on operational KPIs, providing comprehensive feedback and follow-ups for boutique management
• Data compilation and analysis of client orders and deposits via Excel for tracking and following up with boutique management
• Data compilation and analysis of after-sales via Excel for tracking and following-up with boutiques
• Consolidate and review monthly rosters and retail teams’ annual leave planning, based on store traffic/demand patterns, maximising productivity/sales potential during peak hours
• Prepare reports highlighting key performance metrics, sales trends, and areas of opportunity
• Prepare reports on stock excellence and organisation, ensuring standards and compliances are closely followed
• Organise stock take and follow up on results – to propose ideas to improve process, eliminating bottlenecks and optimising operational workflows
• Review and consolidate uniform orders from stores to the relevant teams
• Participate in store attachments to gain hands-on retail experience and observe boutique operations
• Plan and participate in events and activations, closely coordinating with internal stakeholders and external vendors and providing on-the-ground support
• Prepare ad-hoc reports and assist in other administrative tasks as assigned

Profile

• Bachelor’s students or graduates preferred (ideally in Business Management, Supply Chain, Economics, or related disciplines)
• Strong organisational and analytical skills with high attention to detail
• Ability to work with deadlines and prioritise multiple tasks
• Proficient in Microsoft Office Suite, with a strong command of Excel (data compilation, reporting, and analysis)
• Excellent communication and interpersonal skills to engage effectively with boutique and cross-functional stakeholders