Retail Field Ops Lead: Promoter Programs

cheil singapore pte. ltd.; Singapore; Presencial; SGD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Cheil Singapore Pte Ltd invites applications for the Retail Field Operations Manager role, overseeing field promoters and HR agency interactions to ensure adherence to standards and KPIs. You will manage day-to-day promoter activities, monitor attendance, and drive performance across multiple locations in a mobile/electronics context.

The ideal candidate has 7+ years in field team leadership, strong communication, and cross-location coordination skills, with experience in overseas assignments.

Formación

• Bachelor’s degree in business or a related field.
• At least 7 years of experience in managing field teams or promoters, preferably within the Mobile/Electronics industry.
• Strong organizational and problem-solving abilities.
• Proficient in English communication (advanced level).
• Experienced in overseas assignments.

Responsabilidades

• Oversee field force management across multiple locations, ensuring attendance, professionalism and performance.
• Ensure compliance with Cheil’s policies, procedures and brand guidelines; align with labor laws and safety standards.
• Coordinate with HR agencies on recruitment, onboarding, and training of promoters; monitor service delivery.
• Collaborate with training teams to provide product knowledge and soft skills training for promoters.
• Manage scheduling, attendance, and punctuality of field promoters and disseminate product information.
• Track field performance metrics and address issues with HR agency.
• Provide regular management updates and reports on field operations.

Conocimientos

Field operations

Team management

Communication

English proficiency

Project management

GTM strategies

Korean language proficiency

Educación

Bachelor’s degree in business or related field

Descripción del empleo

Cheil Singapore Pte Ltd invites applications for the Retail Field Operations Manager role, overseeing field promoters and HR agency interactions to ensure adherence to standards and KPIs. You will manage day-to-day promoter activities, monitor attendance, and drive performance across multiple locations in a mobile/electronics context.

The ideal candidate has 7+ years in field team leadership, strong communication, and cross-location coordination skills, with experience in overseas assignments.