Retail Executive (Management Trainee)

Firstcare Consultancy; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Firstcare Consultancy in Singapore seeks a Store Operations Supervisor to manage daily store activities, oversee purchasing, deliveries, merchandising, and customer service.

You will supervise staff, maintain safety and hygiene, handle stock control, process transactions, and address customer needs with proactive solutions. Experience in retail operations is preferred.

Qualifications

• Willingness to work varied hours, including shifts, weekends, and holidays.
• Strong leadership and interpersonal skills.
• Analytical skills and basic math.
• Computer skills to support daily operational tasks.

Responsibilities

• Perform store opening and closing procedures accurately and on time.
• Manage purchasing of materials and coordinate timely deliveries to maintain stock levels.
• Supervise daily store operations to ensure efficiency and compliance with company policies.
• Display merchandise hands-on and replenish stock promptly to meet customer demand.
• Maintain cleanliness, security, and safety standards throughout the store environment.
• Inspect incoming materials and verify accuracy against Purchase Orders.
• Process retail transactions using point-of-sale software efficiently and accurately.
• Communicate clearly with customers to identify needs and provide product solutions.
• Conduct month-end stock take and enter data accurately for inventory control.
• Follow workplace safety, security, and health guidelines consistently.
• Handle special customer requests and investigate complaints to resolve issues promptly.
• Ensure store cleanliness, food hygiene, and proper maintenance of equipment.
• Liaise with suppliers to manage orders, deliveries, and billing issues effectively.
• Conduct regular checks of storage facilities and respond quickly to any incidents.
• Complete additional duties assigned by management to support store success.

Skills

Leadership

People management

Customer service

Analytical thinking

Retail operations

Tools

POS software

Job description

Job Summary

You will manage daily store operations to ensure smooth functioning, including purchasing, deliveries, merchandise display, and customer service. You will supervise staff, maintain store safety and cleanliness, handle stock control, and address customer requests and complaints.

Responsibilities

• Perform store opening and closing procedures accurately and on time
• Manage purchasing of materials and coordinate timely deliveries to maintain stock levels
• Supervise daily store operations to ensure efficiency and compliance with company policies
• Display merchandise hands-on and replenish stock promptly to meet customer demand
• Maintain cleanliness, security, and safety standards throughout the store environment
• Inspect incoming materials and verify accuracy against Purchase Orders
• Process retail transactions using point-of-sale software efficiently and accurately
• Communicate clearly with customers to identify needs and provide product solutions
• Conduct month-end stock take and enter data accurately for inventory control
• Follow workplace safety, security, and health guidelines consistently
• Handle special customer requests and investigate complaints to resolve issues promptly
• Ensure store cleanliness, food hygiene, and proper maintenance of equipment
• Liaise with suppliers to manage orders, deliveries, and billing issues effectively
• Conduct regular checks of storage facilities and respond quickly to any incidents
• Complete additional duties assigned by management to support store success

Required competencies and certifications

• Willingness and ability to work varied hours, including shifts, weekends, and holidays

Preferred competencies and qualifications

• Strong leadership and interpersonal skills to lead teams and manage projects
• Analytical skills to identify problems and implement effective solutions
• Basic math and computer skills to support daily operational tasks
• Self-driven and proactive attitude to work independently and as part of a team

Ruby Ng, R1106066