Retail Sales Associate – Customer Experience

STEP UP GLOBAL CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 26,000 - 38,000; Full time

Job summary

STEP UP GLOBAL CONSULTANCY PTE. LTD. is seeking a customer service-focused individual to greet shoppers, answer product questions, and assist with purchases. You will operate the POS system, manage stock by restocking shelves, and maintain clean, attractive displays to enhance the shopping experience.

The role emphasizes clear communication, basic math for transactions, and teamwork with store staff. Prior customer service experience is advantageous but not required.

Qualifications

• Friendly personality to build rapport with customers.
• Apply basic math skills to handle transactions accurately.
• Clear communication with customers and team members.
• Prior customer service experience is advantageous but not required.

Responsibilities

• Greet shoppers warmly and respond accurately to product questions to enhance customer experience.
• Process cash and card payments efficiently using the POS system to ensure smooth transactions.
• Restock shelves and check inventory levels regularly to maintain product availability.
• Unpack new deliveries and organize stock to support inventory management.
• Clean store aisles and arrange items neatly to maintain a safe and inviting shopping environment.
• Create attractive product displays to engage customers and promote sales.

Skills

Customer service

POS operation

Stock replenishment

Merchandising

Tools

POS system

Job description

STEP UP GLOBAL CONSULTANCY PTE. LTD. is seeking a customer service-focused individual to greet shoppers, answer product questions, and assist with purchases. You will operate the POS system, manage stock by restocking shelves, and maintain clean, attractive displays to enhance the shopping experience.

The role emphasizes clear communication, basic math for transactions, and teamwork with store staff. Prior customer service experience is advantageous but not required.