Retail Customer Care & Claims Specialist

Singapore Pools; Singapore; Presencial; SGD 30.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Staggered working hours

Descripción de la vacante

Singapore Pools is seeking a passionate Customer Relations Officer to join their Retail Operations team in Singapore. This role involves processing claims requests, ensuring excellent customer service, and maintaining branch cleanliness.

The ideal candidate will have a minimum secondary education and experience in customer service or retail. The company values diversity and encourages applicants from all backgrounds to express their individuality.

Formación

• Minimum secondary education is required.
• Experience in customer service and cashiering is necessary.
• Proven experience in retail or F&B service is preferred.

Responsabilidades

• Perform counter sales duty for betting products.
• Process prize claims for winning tickets accurately.
• Provide top-up and withdrawal services for Singapore Pools Account.

Conocimientos

Customer service skills

Cash handling experience

Retail experience

PC literacy

Educación

Minimum secondary education

Descripción del empleo

Singapore Pools is seeking a passionate Customer Relations Officer to join their Retail Operations team in Singapore. This role involves processing claims requests, ensuring excellent customer service, and maintaining branch cleanliness.

The ideal candidate will have a minimum secondary education and experience in customer service or retail. The company values diversity and encourages applicants from all backgrounds to express their individuality.