Retail Brand Ambassador & Store Experience Lead

SOJAO PTE. LTD.; Singapore; On-site; SGD 3,600 - 5,200; Full time

Job summary

SOJAO PTE. LTD. seeks a store supervisor to oversee daily store operations and ensure excellent customer service. You will maintain a positive shopping environment aligned with the brand and mentor part-time staff to follow SOPs.

Responsibilities include inventory management, stock transfers, coordinating with managers on sales activities, and driving customer satisfaction through proactive engagement and feedback.

Responsibilities

• Oversee daily management of store under management's directives
• Provide excellent customer service and maintain a positive shopping environment consistent with our brand image
• Establish regular contacts with existing and potential customers, maintaining healthy customer relationships
• Mentor retail part-timers and ensure proper SOPs are followed
• Assign tasks to retail part-timers and offer constructive feedback to improve team productivity
• Assist in managing store inventory and stock transfers internally & externally
• Maintains excellent store environment and makes improvements where needed
• Works closely with managers on sales activities and customer feedback
• Other duties as assigned

Job description

SOJAO PTE. LTD. seeks a store supervisor to oversee daily store operations and ensure excellent customer service. You will maintain a positive shopping environment aligned with the brand and mentor part-time staff to follow SOPs.

Responsibilities include inventory management, stock transfers, coordinating with managers on sales activities, and driving customer satisfaction through proactive engagement and feedback.