Retail Banking Product & Digital Systems Officer

GREENLANE PRIVATE LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GREENLANE PRIVATE LTD. in Singapore is seeking a diligent analyst to support retail banking product development and digital initiatives. You will conduct market research, gather business requirements, coordinate system projects, and help improve banking processes.

Responsibilities include documenting business requirements, coordinating with head office teams, monitoring system upgrades, and assisting branch staff with product issues while identifying opportunities to enhance customer experiences.

Qualifications

• Knowledge of retail banking products and services.
• Exposure to business requirements documentation or project coordination.
• Familiarity with data analysis tools or digital content development.

Responsibilities

• Conduct market research and competitor analysis on retail banking products and services in Singapore to inform product development.
• Analyze market trends, customer needs, and industry developments to recommend retail banking product improvements.
• Gather, analyze, and document business and system requirements for new banking products, system enhancements, and digital banking projects.
• Prepare clear business requirements documents, functional specifications, and project documentation to guide technical teams.

Skills

Retail banking

Market research

Requirements gathering

Digital initiatives

Tools

Data analysis tools

Job description

GREENLANE PRIVATE LTD. in Singapore is seeking a diligent analyst to support retail banking product development and digital initiatives. You will conduct market research, gather business requirements, coordinate system projects, and help improve banking processes.

Responsibilities include documenting business requirements, coordinating with head office teams, monitoring system upgrades, and assisting branch staff with product issues while identifying opportunities to enhance customer experiences.