Retail Assistant (Westgate)

PHOON HUAT PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Benefits offered by this job

5-day workweek

Retail incentive

13th month bonus

Staff discount 10%

Loyalty points

Birthday points

Medical benefit

Job summary

PHOON HUAT PTE. LTD. is recruiting for a Retail Associate in our Singapore store. You will warmly greet customers, respond to inquiries, promote products, and assist with order fulfilment at the checkout. You will also help restock, display merchandise, and maintain store housekeeping.

Training is provided if you have retail exposure, and a positive, team-oriented attitude is essential for success in a fast-paced environment.

Qualifications

• Retail experience preferred but training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player with ability to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.

Responsibilities

• Deliver customer service excellence by greeting walk-in customers and answering shopping enquiries.
• Promote products and assist with order fulfilment processes.
• Replenish and arrange merchandise according to SOPs.
• Perform out-of-stock, quality, and expiry checks.
• Tag prices, ensure accuracy, and handle cashiering duties including exchanges and refunds.
• Create and maintain retail outlet displays.
• Maintain housekeeping standards and assist with outlet opening/closing.
• Participate in stock-take.

Skills

Customer service

Cashier operations

Merchandising

Education

GCE O/N level

Tools

IT literacy

Job description

Why Join Us?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Retail Team Incentive.
• Annual Wage Supplement (13th Month Bonus)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Benefit

Responsibilities

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean/PR welcome to apply!