Retail Assistant

ROYAL SPEED HR PTE. LTD.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

ROYAL SPEED HR PTE. LTD. seeks an experienced Store Operations Manager to oversee daily retail activities and supervise staff. You will ensure proper opening/closing, manage inventory, and coordinate with suppliers to keep stock optimal while driving revenue through effective merchandising and customer service.

The role requires strong leadership, knowledge of POS systems, and the ability to maintain high standards across all store areas, including safety and hygiene compliance.

Qualifications

• Oversee daily retail store operations and supervise staff.
• Ensure opening/closing procedures are followed with accuracy.
• Monitor sales performance and implement revenue strategies.
• Maintain stock levels and inventory accuracy.
• Coordinate with suppliers for purchasing and deliveries.

Responsibilities

• Supervise retail staff, cashiers, and store assistants.
• Prepare staff duty rosters and manage manpower scheduling.
• Train employees on customer service, POS systems, store procedures, and hygiene standards.
• Ensure excellent customer service and handle feedback or complaints professionally.
• Monitor cash handling, daily sales collection, and financial reporting.
• Take overall responsibility for smooth day-to-day store operations.

Skills

Retail operations management

Staff supervision

Customer service

Cash handling

POS systems operation

Stock control

Revenue optimization

Tools

POS systems

Retail software

Job description

• Manage and supervise daily retail store operations.
• Oversee opening and closing of store operations.
• Monitor sales performance and implement strategies to increase revenue.
• Ensure proper stock management, replenishment ,and inventory control.
• Coordinate with suppliers and vendors for product purchasing and delivery schedules.
• Maintain optimal stock levels and minimize stock losses or expired products.
• Supervise retail staff, cashiers, and store assistants.
• Prepare staff duty rosters and manage manpower scheduling.
• Train employees on customer service, POSsystems, store procedures, and hygiene standards.
• Ensure excellent customer service and handle customer feedback or complaints professionally.
• Monitor cash handling, daily sales collection ,and financial reporting
• Take overall responsibility for the smooth and efficient day-to-day operation of the supermarket.
• Plan, organise, supervise, and control activities across all retail departments.
• Conduct regular store inspections to ensure operational standards are consistently maintained.
• Ensure shelves, promotional areas, fresh-food sections, checkout counters, storerooms, and customer areas are properly managed.
• Identify operational weaknesses and implement immediate corrective measures.
• Ensure opening, closing, cash-handling, stock-handling, and other operational procedures are properly followed
• Ensure compliance with Singapore retail regulations, workplace safety, and hygiene requirements.
• Maintain cleanliness and proper visual merchandising of the store.
• Prepare operational reports, stock reports, and sales analysis for management review.
• Good knowledge of inventory management and retail operations.
• Familiar with POS systems and retail software.
• Ability to work in a fast-paced retail environment.
• Good communication and interpersonal skills
• Strong problem-solving and organizational abilities.
• Able to work on weekends, public holidays, and shift schedules when required.
• Knowledge of Singapore retail regulations and workplace safety standards is an advantage.
• Implement promotional activities and marketing campaigns to improve customer traffic.
• Coordinate with management on business expansion and operational improvements.
• Retail Operations Management
• Inventory & Stock Control
• Store Administration
• Staff Supervision & Team Leadership
• Customer Service Management
• Cash Handling & POS System Operation