Restaurant Supervisor

IL LIDO PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

IL LIDO PTE. LTD. is seeking a Restaurant Supervisor to support the Restaurant Manager in overseeing daily operations, supervising service staff, and maintaining food-service standards to ensure guests have a positive dining experience.

You will coordinate with kitchen, bar, cashier and management, conduct pre-shift briefings, train staff, monitor service quality, handle guest complaints, check stock levels, assist with ordering, and contribute to safety and cost-control initiatives.

Responsibilities

• Supervise daily restaurant opening, service, and closing activities.

Job description

Job Summary

The Restaurant Supervisor supports the Restaurant Manager in overseeing daily operations, supervising service staff, maintaining food-service standards, and ensuring guests receive a positive dining experience. The role also covers staff coordination, customer-service recovery, safety compliance, inventory control, and basic operational reporting.

Key Responsibilities

• Supervise daily restaurant opening, service, and closing activities.


• Assign workstations and duties to service staff.


• Conduct pre-shift briefings and communicate daily promotions, reservations, and operational concerns.


• Monitor service quality, food presentation, cleanliness, and employee performance.


• Welcome guests and handle complaints professionally.


• Coordinate with kitchen, bar, cashier, and management teams.


• Train new employees in service procedures, menu knowledge, hygiene, and workplace safety.


• Monitor employee attendance, punctuality, grooming, and compliance with company policies.


• Support staff scheduling and arrange replacements when necessary.


• Check stock levels and assist with ordering food, beverages, and operating supplies.


• Reduce waste, control costs, and report stock discrepancies.


• Ensure compliance with food-safety, sanitation, licensing, and workplace health-and-safety requirements.


• Process payments, check cash reconciliations, and prepare shift reports when required.


• Assist management with promotions, events, sales targets, and service-improvement plans.