Restaurant Supervisor

GOCHISO ASIA HOLDINGS PTE. LTD.; Singapore; Sur place; SGD 30 000 - 42 000; Plein temps

Résumé du poste

GOCHISO ASIA HOLDINGS PTE. LTD. is seeking a Restaurant Supervisor to oversee daily restaurant operations, lead front- and back-of-house teams, and ensure high standards of food quality, safety, and guest satisfaction.

You will act as the link between staff and management, leading shifts and resolving issues promptly. The role requires supervising service flow, coordinating between kitchen and service teams, and maintaining hygiene and inventory controls to optimize guest experiences.

Qualifications

• Valid food handler safety certificate (mandatory)

Responsabilités

• Monitor opening and closing duties to ensure smooth daily restaurant operations
• Coordinate service flow between front-of-house and kitchen teams to optimize guest experience
• Maintain cleanliness and organization of the dining area to uphold hygiene standards
• Assist with hiring, training, scheduling, and mentoring staff to meet service quality goals
• Welcome guests and monitor table service to ensure prompt and courteous customer interactions
• Resolve customer complaints tactfully and promptly to maintain guest satisfaction
• Monitor stock levels and assist with inventory counts to control costs and minimize food waste
• Enforce strict adherence to food hygiene, sanitation, and workplace safety regulations to ensure compliance
• Handle cash transactions accurately and record daily sales for operational reporting
• Prepare operational reports as needed to support management decision-making

Description du poste

Job Summary

The Restaurant Supervisor manages daily operations, leads front- and back-of-house teams, and ensures high standards of food quality, safety, and guest satisfaction. You will act as the link between staff and management, leading shifts and resolving issues promptly.

Responsibilities

• Monitor opening and closing duties to ensure smooth daily restaurant operations
• Coordinate service flow between front-of-house and kitchen teams to optimize guest experience
• Maintain cleanliness and organization of the dining area to uphold hygiene standards
• Assist with hiring, training, scheduling, and mentoring staff to meet service quality goals
• Welcome guests and monitor table service to ensure prompt and courteous customer interactions
• Resolve customer complaints tactfully and promptly to maintain guest satisfaction
• Monitor stock levels and assist with inventory counts to control costs and minimize food waste
• Enforce strict adherence to food hygiene, sanitation, and workplace safety regulations to ensure compliance
• Handle cash transactions accurately and record daily sales for operational reporting
• Prepare operational reports as needed to support management decision-making

Required competencies and certifications

• Valid food handler safety certificate (mandatory for compliance with food safety regulations)

Preferred competencies and qualifications

• 2 to 3 years of supervisory experience in a fast-paced restaurant or hospitality environment
• Secondary school, O-Level, ITE, or A-Level education; degree in hospitality or business management is a plus
• Strong leadership skills demonstrated by effectively guiding teams to meet service standards
• Effective communication skills to coordinate between staff and management and engage guests
• Problem-solving skills applied to resolve operational and customer service issues promptly
• Multitasking abilities to manage multiple responsibilities during busy shifts
• Physical stamina to stand and walk for extended periods and work flexible shifts, including weekends and holidays