Restaurant Outlet Manager (Japanese Restaurant / Central)

EA RECRUITMENT PTE. LTD.; Singapore; Presencial; SGD 42.000 - 45.000; Jornada completa

Descripción de la vacante

A well-established Japanese F&B company in Singapore is seeking an experienced F&B Manager to oversee restaurant service and daily operations.

You will coach staff, maintain food quality and hygiene, handle guest feedback, manage inventories, schedules, and reporting to the General Manager.

Competitive salary SGD 3,800–4,000 per month plus incentives; 5.5 days workweek, meals provided, central location, and excellent welfare.

Formación

• Minimum 1–3 years of experience in F&B managerial positions.
• GCE O Level and above.
• Excellent communication and guest service orientation.

Responsabilidades

• Oversee restaurant service and ensure smooth daily operations.
• Handle guest complaints and feedback to ensure satisfaction.
• Provide coaching and feedback to staff.
• Monitor operating systems of the outlet for efficiency.
• Maintain food quality and hygiene standards.
• Greet and seat guests; assign tables by group size.
• Record and report food-related complaints to the Chef.
• Ensure team briefings before service periods.
• Promote the restaurant and build a loyal customer base.
• Handle emergencies and difficult situations professionally.
• Maintain cleanliness and upkeep of facilities and pantries.
• Participate in monthly stock takes and inventory checks.
• Develop and implement service-related training programs.
• Plan weekly rosters and prepare daily/weekly reports.
• Report restaurant status to General Manager daily.

Conocimientos

Leadership

Staff coaching

Guest service

Communication

Educación

GCE O Level and above

Descripción del empleo

Well Established Japanese F&B Company

Salary $3800 - $4000 + Incentive

Variable Bonus + Meal Provided

Working days & hours: 5.5 Days per week

Working location: Central

Excellent Welfare & Benefits

Job Scope

• Oversee the service of the restaurant.
• Make sure the restaurant is running smoothly.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests' seats and assign guests to tables suitable to the size of each group.
• Recording and report all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handling emergency and difficult situations.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters.
• Preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Reporting restaurant's situation daily to General Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 - 3 years related experience in F&B Managerial positions

We regret that only shortlisted candidates will be contacted.