Restaurant Operations Supervisor

POT LUCK F & B SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

POT LUCK F & B SINGAPORE PTE. LTD. is seeking a hands-on supervisor to assist in overall management of our restaurant operations in Singapore.

You will supervise assigned shifts, conduct daily pre-operation meetings, and help ensure high service standards across the team. You will also handle daily duties such as ordering supplies, coordinating with staff, planning duty rosters, monitoring punctuality and discipline, addressing customer enquiries, and overseeing administration.

Responsibilities

• Assist in overall management of the restaurant operations
• Supervise and coordinate assigned shift; conduct daily pre-operation meeting
• Observe, teach and correct staff's service standards
• Order daily supplies
• Ensure adherence to quality expectations and standards
• Ensure compliance with company cash handling policy and procedures
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Plan duty roster
• Check on staff punctuality and discipline
• Handle customer enquiries and complaints
• Handle administration and paperwork
• Perform other reasonable job duties as requested by Supervisors

Job description

POT LUCK F & B SINGAPORE PTE. LTD. is seeking a hands-on supervisor to assist in overall management of our restaurant operations in Singapore.

You will supervise assigned shifts, conduct daily pre-operation meetings, and help ensure high service standards across the team. You will also handle daily duties such as ordering supplies, coordinating with staff, planning duty rosters, monitoring punctuality and discipline, addressing customer enquiries, and overseeing administration.