Restaurant Operations Supervisor

POT LUCK F & B SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

POT LUCK F & B SINGAPORE PTE. LTD. is seeking a competent supervisor to assist in the overall management of restaurant operations and to lead daily shift activities in Singapore.

You will monitor service standards, supervise staff, and ensure smooth operations across the team. The role involves merchandise orders, adherence to quality and cash handling policies, rostering, punctuality checks, customer interactions, and administrative duties, with responsibilities extending to supporting

Responsibilities

• Assist in overall management of the restaurant operations
• Supervise and coordinate assigned shift; conduct daily pre-operation meeting
• Observe, teach and correct staff's service standards
• Order daily supplies
• Ensure adherence to quality expectations and standards
• Ensure compliance with company cash handling policy and procedures
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Plan duty roster
• Check on staff punctuality and discipline
• Handle customer enquiries and complaints
• Handle administration and paperwork
• Perform other reasonable job duties as requested by Supervisors

Job description

POT LUCK F & B SINGAPORE PTE. LTD. is seeking a competent supervisor to assist in the overall management of restaurant operations and to lead daily shift activities in Singapore.

You will monitor service standards, supervise staff, and ensure smooth operations across the team. The role involves merchandise orders, adherence to quality and cash handling policies, rostering, punctuality checks, customer interactions, and administrative duties, with responsibilities extending to supporting