Restaurant Operations Leader: Talent, Quality & Cost Control

Global Recruitment Consultancy; Singapore; On-site; SGD 39,000 - 54,000; Full time

Job summary

Global Recruitment Consultancy in Singapore seeks a Restaurant Operations Supervisor to oversee front- and back-of-house functions, ensuring smooth shifts and high quality standards.

You will recruit, train and appraise staff, manage schedules and payroll, monitor costs and respond to customer feedback to maintain excellent service. Leadership and hospitality-operations experience are essential.

Responsibilities

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Job description

Global Recruitment Consultancy in Singapore seeks a Restaurant Operations Supervisor to oversee front- and back-of-house functions, ensuring smooth shifts and high quality standards.

You will recruit, train and appraise staff, manage schedules and payroll, monitor costs and respond to customer feedback to maintain excellent service. Leadership and hospitality-operations experience are essential.