Restaurant Operations Leader | Guest Experience & Revenue

unoia foods pte. ltd.

Singapore

On-site

SGD 47,000 - 78,000

Full time

4 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

unoia foods pte. ltd. in Singapore seeks a Restaurant Manager to oversee day-to-day operations and uphold top service standards.

You will manage the restaurant budget, drive cost control, and ensure guest satisfaction through effective customer service initiatives. The role requires leading and motivating staff to meet responsibilities per company standards. Responsibilities include supervising staff, handling feedback, maximizing revenue while controlling costs, ensuring hygiene, and

Responsibilities

Manage day-to-day operations of a restaurant
Develop & Manage the Budget to ensure all costs are in line
Ensure guest satisfaction and Customer Service Action are implemented
Ensure seamless running of the outlet most efficiently and effectively, delivering the best service standards
Ensure all staff are well briefed on their responsibilities per company`s standard and given constant supervision and motivation on all aspects of their work.
Handle customers` feedback and complaints, ensuring that improvements are made accordingly
Maximise revenue, and opportunities and minimize costs without compromising standards and customers' experience
To ensure staff hygiene and outlet cleanliness at all times.
To provide guidance and direction to subordinates, including setting performance standards and monitoring performance.