Restaurant Operations Lead – Sales & Service Excellence

MOS FOODS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

5-day work week

Annual Wage Supplement (AWS)

Sales incentive

Progressive annual leave

Birthday leave

Medical benefits

Training provided for career developm

Job summary

MOS Foods Singapore Pte Ltd is looking for an Assistant Restaurant Manager to oversee daily restaurant operations and drive sales while leading a customer-focused team to deliver exceptional service and operational excellence.

The role requires managing costs, guiding staff coaching, and ensuring adherence to standards, with a 5-day work week and benefits to support long-term career growth.

Qualifications

• Minimum GCE O/N Level, ITE, SHATEC or Diploma holders.
• Preferably 2 years of experience in Food & Beverage operations; entry-level candidates are welcome to apply.
• Ability to perform shift work and work on weekends.

Responsibilities

• Lead daily restaurant operations to ensure smooth workflow and achieve sales targets.
• Analyze customer feedback to identify needs and implement service improvements that enhance customer satisfaction.
• Monitor and control product and labor costs to maintain budget compliance and maximize profitability.
• Drive sales growth and ensure outlet profitability through effective team management and operational oversight.
• Conduct regular stock counts and manage receiving processes for food, beverage, packaging, and other inventory items to maintain accurate stock levels.
• Deliver training and coaching to staff, evaluate their performance, and foster continuous development to enhance team capabilities.
• Participate in station duties and oversee maintenance activities to uphold restaurant standards and operational efficiency.

Education

GCE O/N Level, ITE, SHATEC or Diploma

Job description

MOS Foods Singapore Pte Ltd is looking for an Assistant Restaurant Manager to oversee daily restaurant operations and drive sales while leading a customer-focused team to deliver exceptional service and operational excellence.

The role requires managing costs, guiding staff coaching, and ensuring adherence to standards, with a 5-day work week and benefits to support long-term career growth.